[Resolved] State Bank of India, ATM Switch Centre — Sms are not closing on old number, which is not used by me now. | |||
I met with Branch Manager for this again. He supported me and send message on Help Desk "SIR WE HAVE SAVING BANK ACCOUNT NO. [protected] IN THE NAME OF MANOJ, HIS COMPLAINT THAT HE HAS CHANGE THE MOB. NO. [protected] INSTEAD OF [protected] IN THE ABOVE ACCOUNT. WE HAVE CHANGE IN THE ACCOUNT, PLEASE SOLVE THE PROBLEM. WITH REGARDS HAU HISAR 01566" Reply from Help desk: After this on 10.05.2012 from Help Desk (MR. PUNEET CHUTTANI)Give the message "&Sir, As per the analysis, the customer has not received SMS for recent ATM transaction in his account [protected] on his newly updated mobile number. This is because when the mobile no. is updated in CBS, the same does not get updated in ATM switch centre database at the same time. Kindly take up the matter with ATM switch centre. System_AHD_generated on 09.05.2012 conveyed "&Thank you for logging the request. Your request is at Corporate Center Belapur & is receiving our attention, pls keep tracking you request through this page & avoid making follow-up telephone calls. In case urgency you may contact us at IP Nos: 101881 to 101884 and from 101887 to 101894. As the branch manager is very good person and make efforts to solve my problem. The branch manager is unable to correct it at their level due to problem in database of ATM Switch Centre. Thus it is responsibility of ATM switch center to solve the problem. They did not solve my problem till today Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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SESSION_ID
REFUND (CREDIT) 14/04/[protected].00 85215223104314118706159
[protected] 898950 [protected] [protected]
The above refund detailed has received from the IRCTC. I canceled e-ticket 4/04/2013 but did not received money till 18/05/2013 they told me to your amount has been refunded but in my account no.[protected] not show money. they also told me above fund detail has received from the concerned Payment Gateway through which the said transaction has been done. The refund ARN is generated only when the refund is processed from payment gateway (with Visa/ Master gateway), to respective card issuing bank. Please help me