State Bank of India — inability to block debit cards when one has been robbed because of no CARD Number

whatonearth

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Well I was robbed on a train to Delhi and have a bank account with SBI in Bangalore. I was told that unless I have my account number or card number the contact centre would not be able to assist. Well I am in Delhi with my bank account in a Bangalore Branch. I have no money, no phone, no bag (which means no card or account details). Am I expected to sprout wings fly to Bangalore and get my card and account details so that I may then PHONE SBI and inform them to block my account transactions!!! Whats the point in having a contact centre at all if they are not able to assist in times of dire need??

Was this information helpful?

No (0)

Yes (0)

Related State Bank of India [SBI] reviews

View all 27854 State Bank of India [SBI] Reviews

Comments

anil kumar jha

from Delhi, Delhi

SBI — inability to use the card

Why i am not able to make mayment for rail ticket through my card.

nilanjan misra

from Khedbrahma, Gujarat

I lost my sbi atm card dated on 1st aug, 2009 around 5 pm from bigbazar shopping complex while shopping at kolkata (baguihati). In this connection I already blocked my card through customer care and lodged a comlain to local police srtation. Will be highly appreciated if you can isuue a new card to my following addrress...
106-d kaikhali Enclave
p.o. mondalganthe
kolkata 700052
west bengal.
Thanks and regadrs...

Nilanjan Misra