[Resolved]  State Bank of India — Threat call from recovery agents

Sir, SBI had issued a credit card No. [protected] in the year 2001.Due to unsatisfactory service extended and poor operating system of SBI such as not acknowledging receipt of payment and indulging in delaying in receipt of payment so as to put the customers in to trouble in terms of levying delayed charges, exorbitant amount a/c interest etc, I had wound up the card and the cancelled (torn off) card was sent to SBI in the year 2003.After 4 years in July 2006, suddenly, the recovery agent of SBI called up and started torturing for making payment of Rs.14 598.This was followed by a notice dt.28/7/2006 through its advocate stating that before initiating any legal action, SBI intends for settlement through a process of Conciliation and accordingly one Mr. Jay K.Shah at Ahmedabad is to be visited who would act as Conciliator. The matter was accordingly discussed with him on 19/8/06 and records of payment made well in time against all dues were given. He after verification confirmed that report on NIL outstanding would be put up to SBI and copy would be sent to me. However till date no letter /report from him has been received. Further the matter was discussed with one Mr. Sanjay Mahajan of SBI's advocate.He after thourough verification also confirmed that there is no outstanding and no report of any bouncing of instrument etc and hence there could possible an error. I have also replied to SBI notice dt.28/7/2006 through my advocate on 8/9/2006 and also written a letter dt. 6/9/2006 to BM, SBI Credit Card Corporate Office Ashram Rd, Ahmedabad.Since then I have not received any reply till date from SBI.However suddenly a recovery agent of SBI called me up in November 2008 and started threatening that unless I make immediate payment of Rs.30000/-, I will have to face unforeseen consequences.He was not prepared to listen and refused to give the details of outstanding.The above kind of act is totally immoral, irresponsible and Draconian act of indulging in recovering money in an ungraceful, shamefulway by such a big financial institute is totally unwarranted.Hence I approach you to get legitimate support and justice.