I would like to draw your kind attention to the following facts;
On 31-10-07, while withdrawing Rs.15, 000/- from the ATM counter located at SBI Main branch, Dhenkanal, due to technical defect of the ATM m/c, I could draw only Rs.12, 500/-, but Rs 15, 000/- was debited from my account.
The matter was informed to SBI JODA BRANCH as well as to the SBI Dhenkanal Main branch by fax immediately
In the meanwhile on 4th December-2006 my Savings Account([protected]) was transferred from Joda branch to SBI, Dhenkanal branch ([protected]).
In the month of Jan-07, while enquiring the status of my missing amount at JODA branch, I was informed verbally that as because my account had been transferred, hence the cheque of the missing amount (Rs 2, 500/-) returns back.
On 22-08-07 I sent one reminder to your branch in this regard, but no response I have received till date.
On 04-02-08 I sent my 3rd Reminder in this regard to the Branch manager, JODA and a copy was endorsed to the Manager SBI, Dhenkanal Main branch
I deeply regret to inform you that till date neither I have received my missing amount (Rs.2, 500/-) nor received any feed back in this regard from SBI.
So I request to look into the matter seriously and take necessary action ;so that the missing amount can be recovered at the earliest possible
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Both instances there was no cash disbursement from the ATM machines. Complaints were lodged at the home branch at SBI Kacharakanahalli, Kamannahalli, Bangalore but nobody in this lucrative bank seems to have any answers, let alone a solution.
It is really a shame that India's No. 1 bank is so incompetent and our money disappear into thin air.
Which banks should we put on faith in?
Hope the Govt. look closely into this matter. Many people have had the same / similar issues and this fact is know because of an article in the Times of India sometime in June 2009.