[Resolved]  State Bank of India — DEMANDING EXCESS AMOUNT

Date : 9.5.2009

AVP Customer Services,
Tower C, 11th floor,
DLF Infinity Towers,
Block 2, Gurgaon
Haryana 122002

Re: SBI card no.[protected]


Dear Sir,

This is further to my letter 7.4.2009 and other 5 letters sent to you earlier after atleast more than 30 letters to all others of your Bank to settle my issue. This is my 6th reminder to you in regard to the settlement of my accounts. I have already sent you all the related documents earlier . In the mean time I have received another Legal Notice dated 8.4..2009. Instead of settling my genuine problem, you are sending me Legal Notices again and again.
I have received a letter ref. no.HV/E/APR-09/12342 fromManager Payment Assistance Unit wherin it is stated that I need to pay Rs.10648.2105 before 1st June to settle the matter which is without any base.
1.In this matter please note that a cheque no.162713 dated 27.6.2005 for Rs.10000/- towards balance transfer was received by me from SBI without my consent or my request.
2. I returned the Cheque to SBI Cards. But the amount and installment with interst had started in my monthly statement of July/August 2005 and accumulated in my total outstanding.
3. I several times reminded to the help-line / Customer service to correct and reverse it with interest and installments paid monthly by me and to change my total outstanding correctly, but it has not happened.
4. At last in September 2006, I have calculated the total outstanding and made final payment considering all my payable .41000/- on 29.9.2006 with interest and destroyed the card and send the broken card to the Bank with letter and I have not used the card after I have made last payment.
5. The outstanding showing as on August.06 is Rs.46903.02 less Rs 10000/- cheque return less interest and installment of Rs.10000/- from August 05 to September 06 Rs 6443/- less Rs. 41000/- paid by me I, e I have paid more Rs.7539.98

Cont.2




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Unfortunately instead of returning me the above amount your Executive is asking me to pay Rs. 10648/- on what basis kindly let me know.

From 2005 repeatedly I am crying to door to door for correction of my account but none has done so. I can show you about 100 pages file which has been created for this card.

Sir, the way I am being harassed and the way I am to spend money and waste time without any fault, you can only understand.
Please give a little time on my issue and settle the issue which is clear that Bank is not get any amount from me.
I am not sending other papers to you which I have sent to your Bank time to time from 2005.

Again I would like to state that the Bank will not get anything from me which you will only understand .
Waiting for your response.

Thanking you,

Yours truly,

( Asutosh Ghosh )
Annada Bhaban,
21/6, Basudevpur Road,
Belghoria,
Kolkata 700056
Mob# [protected]
Encl : A/a
C.C – 1. Chairman- Kindly look into the matter .Sir this is second letter to you.
2. Manager Payment Assistance Unit.