[Resolved]  State Bank of India — SBI ATM Withdrawal not completed but amount is debited from the account

Hi


I was trying to withdraw 25.000/- from My SBI Debit card from SBI ATM, unfortunately i didnt get 25K from the ATM machine but the transaction completed with number S1AC2161 and the 25, 000 amount was debited from my account and i got the recipient with error code 09.


Can any one Help me, how to trace the transaction and send my 25, 000.00 back to my account


Thanks,
Satya
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am A.Pandian, Senior Assistant, Tamil Nadu State Transport Corporation (salem)LTD. Dharmapuri, TamilNadu.

I have a savings account ([protected]) with Dharmapuri State Bank branch.(TAMILNADU).

I have used Indian overseas Bank, Dharmapuri Branch ATM Centre(ATM card No:I[protected]) on (19.09.2009 ) for withdrawal amount Rs.15, 000/-.

A bad experience I have gathered. I have not received any money from the Indian Overseas
Bank ATM. But my account is showingn that Rs.15, 000/- has been debited for the transaction.

I have complained to my SBI Branch with proper documents i.e. transaction slips etc.
But the branch manager has not still initiated about the matter in my favour.

SBI is not responding about this matter.

I need the money immediately as it is my salary money and I am out of cash right now.

Already twenty days have passed and running very much short in money, also it is diwali time only festival celebrated in my house so, please arrange to credit the same to my account immediately.

so I request you to please take this letter seriously and do my need .


Thanking you
sir,
On 16.2.09at about 6pm to 7pm I went to an ATM Counter of SBI to withdrawn cash for Rs.1300/-. in komarapalayam (my ac no.[protected]) After entering all require information the transaction processing was complete but payment was not made due to ATM PROBLEM my account Debit Immidiately I contract with near bank manager but he told where your account open . i told in dharmapuri brance he told that to Complaint to your brance i complaint to brance 0n giving written complain end of march but yhe not taken action i went more than 5 time but . But unfortunately till date (total 6 months) my amount has not credited (not add) to my account. . So, kindly look in to the matter. So, please correct my A/c. Balance i need replay with 15 days after i will take action.

Thanking You
rakesh.n
(pno.[protected])

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