[Resolved]  State Bank of India — Cheating by SBI Credit card

i have already writter a mail to SBI credit CC manager on , 16-Aug-07,But matter still pendig please do the needful.

To,

Manager
SBI Credit Card

This is with reference to "ROYAL SUNDARAM ALLIANC CHENNAI IN" dated 30.04.07 amounting Rs. 5093/-. This was renewed without any information/confirmation to me and deducted from card account. I came to know this when I received the statement for the month of May '07. Then I talked to your call center about this and they further suggested me to talk to Sundaram. After talking to Sundaram, they confirmed that they will cancel the policy and same amount would be revert back to my account.

The amount Rs. 4584/- was reverted on 31.05.07. Still the balance amount Rs. 509/- is not adjusted and Rs. 272/- was further debited on account of "Finance Charges". Then I called many times to SBI Call Center and everytime they assured that whole amount would be waived off next month statement.

Everytime they are debiting some amount in the name of "Finance Charges" and Rs. 509/- is also not waived off.

Now my concerns are :

1) "Why this payment of Rs. 5093/- was made to Sundaram without my confirmation.
2) When amount of Rs. 509/- would be adjusted.
3) Why this Finance Charges are adding everytime.

Please look into this and arrange to resolve the problem at the earliest. I am coordinating SBI since long.

If it is not resolved, then I would have to go for cancellation of SBI card and would have no option except referring the matter to Consumer Forum / RBI.

With Regards
Mahendra Singh

Rgd
Mahendra