[Resolved]  State Bank of India — Charges for not using it.

Dear Sir,
Some time ago one of the SBI credit card executive called up and offered free credit card for life time. Since it is free I opted it. After a month i received a card with pin. It was unused for few months since i need to go for out of station. Once I back, saw couple of SBI credit card statements claiming that i need to pay around 7K which includes Annual charge ( is it free !!). I really SHOCKED. I've not even used the card they asking me to pay 7K. I called up customer care and informed the same. Again I SHOCKED by his reply, YOU SHOULD HAVE READ THE DOCUMENT CAREFULLY.
Now they harassing me by calling every day and asked me to come to the bank else i would get notice from the bank.
Now only one option is to go to the bank and get clarified.

Thanks,
Ravish
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Aug 13, 2020
Complaint marked as Resolved 
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SBI Credit Card


Dear Sirs,

It is to inform you that I had applied for an SBI Credit Cards way back in 2002-03 when some agents approached me for the purpose. SBI Card people claim that they despatched the SBI Credit Card to me but till date I did not receive any card neither I know if any body around my neighbours might have received any such card. SBI Cardstarted levying charges/fee for sending me an SBI Card which actually I never received. As such there is no question o[censored]sing such SBI Card at all.

Sir/s, I am literally shocked to learn that there is an outstanding amount of Rs. 700/- against me for SBI Card which I never received. This fact came to my knowledge when recently I applied for SBI Car Loan but I am told that there is an adverse credit report about non-payment of Rs. 700/- against SBI Card. I am being penalised for no fault of mine. This is highlyunreasonable and unjustified. I have talked to Toll Free No.[protected] and I am told that in 15 days' time I would get a report showing nil balance.

It needs to be pointed out that for no fault of mine my car loan case with SBI is stuck up. I am even prepaed to pay this amount of Rs. 700/- so that my car loan case is cleared but how and whom to pay? I don't know even the card number!!!

I, therefore, earnestly call upon you to rectify your record and send me an NOC at the earliest. I shall be thankful to you for the same.

ANIL BIALA
Sr. Technical Assistant
Forest Survey of India,
Ministry of Environment & Forests
Government of India
C G O Complex, Seminary Hills
NAGPUR-440 006.

(M) [protected]/(R[protected].

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