State Bank of India — reimbursement of funds

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I'm the one of the customer of StateBankOfIndia,Ongole Branch AndhraPradesh,In the month of April I withdrawn the money from the one of the atm center.Money didn't come but the amount is debited from my account.When i consulted my home branch they have given me one form and asked me to submit in a branch where i lost the amount.I submitted in the kukatpally branch ,hydrabad.When i asked my home branch regarding this issue one week back,they told they didn't get any update from hyd Branch.When i asked hyd branch they told they lost that form wat i submited.They r asking me to again submitting the form.I'm a student i can;t move frequently from here to there.None of the employees of the ongole Branch is taking seriuosly this matter.Whenever i'm asking this issue to them they are replying it wil take few more months.Their behavior is also not proper .can u help me in any way regarding this issue its already more than six months over still those people not taking any action.I will be waiting for ur response
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    +91 80 2659 XXXX
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    State Bank of India - reimbursement of funds