[Resolved]  State Bank of India — Pensionary benefits not yet received

I am writing on behalf of my mother Mrs Roshni Devi's family pension and arrear payment delay.

Dear Sir my father Late Shri Dalip Singh was retired from National Institute of Social Defece, Ministry of Social Justice and Empowernment, Govt of India and was receiving a regular pension under PPO NO.[protected] in his s/b account [protected] (old account no. 10192), State Bank of India, Tikri Kalan Branch (Branch code-6815), New Delhi-110041. Sadly he was passed away last year.

After 3-4 months of paper work my mother Mrs. Roshni Devi started getting pension vide same PPO number in the same branch
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Dear Sir but till date she never gets increased family pension benifits which was due to be given to her after revision of 6th pay commission.

We had made number of visits regarding this to the concerned SBI Branch Manager but nothing had happened yet. Each time the Branch Manger says he will look after this matter. Dear Sir I dont know how much time it will take to solve this problem. Me and my mother both made number of visits to the concerned branch to solve this matter. but nothing had happened yet.

This manager each time asks some or the other papers to prove that my mother is bonafide nominee. He asked us to visit Central Pesion office with is based at Bhikaji Kama Palace,R.K. Puram. Me and my mother both went there but they said that they cann't issue such order to the branch or bank.

This manager recently said that a letter from the concerned ministy or department from where my father was getting his salary should be given to him to prove that my mother is bonafide nominee to receive pensionary benefits in respect of my father, after knowing this fact that my mother is receiving a regular family pension.


Please solve over problem and do the needful as soon as possible.

Thank you very much


Sanjeev Kumar
on belaf of Mrs Roshni Devi
Email: [protected]@gmail.com