At 14:42 hours on Wednesday, Feb/03/2010, I withdrew Rs. 10,000/- with my ATM Card No[protected] at the Karol Bagh ATM counter of SBBJ. The withdrawal report showed that I still had a balance of Rs. 11,923/-
Two minutes later at 14:44 hours Feb/03/2010, I attempted to withdraw another Rs. 10,000/-. The ATM screen showed the words, "INSUFFICIENT FUNDS". And the report read: "UNABLE TO PROCESS"
Repeated attempts showed the same result.
Later I came to learn that as per the record with the Machine, WITHDRAWAL of Rs 10,000/- took place not once but TWO TIMES in a row. And that I am left with a balance of Rs. 1923.98.
In view of the aforementioned facts I request that Necessary corrective steps may be taken at the earliest
Yours,
Lian
Cell No. [protected] Was this information helpful? | 
![State Bank of India [SBI] Phone](/img/bn/phone.svg "State Bank of India [SBI] Phone"){kind=small}
![State Bank of India [SBI] Website](/img/bn/www.svg "State Bank of India [SBI] Website"){kind=small}
![State Bank of India [SBI] Address](/img/bn/location.svg "State Bank of India [SBI] Address"){kind=small}
Greetings. I am Sunil Kr.Ghosh, Living in a village-Jiarah, P.O, Bandpur, Dist-Hooghly, W.B, 712 701.
I am a Account holder of SBI, Dankuni Branch, Bank code no-1896, Bank address-SBI T.N.Mukherjee
Rd, P.O.Dankuni, Dist-Hooghly, W.B. Bank Phone No-260255.
My A/C No-[protected]. It is Joint A/c. ATM CARD No[protected]
On 8th March 2010 I went to the ATM counter to withdral Rs. 25, 000/- The ATM Mechine was not
functioning properly. So I tried my best to get the money and I tried again and again. I tried 6times
and finally ireceived the money Rs.25, 000/- (Rs.10, 000/- then Rs 5, 000/- and finally Rs.10, 000/-)
counter from the ATM It was Union Bank ATM Counter Kalipur, Hooghly.
But after two days I went to my Bank SBI Dankuni Branch to update my Pass Book and I saw
that instead of Rs.25, 000/- Rs.35, 000/- withdrol took place. It made me very sad.
I phoned to the customer care Phone No[protected] and shared my problem. They told
me and the cheaked the A/c the tild me on 08/03/2010 Rs.25, 000/- withdran from your A/c
By mistake Rs. 10, 000/- mor deducted. They told you willget it back Imean Rs.10, 000/- will
be deposited in your A/C. Still that amount is not deposited in my S/B account.
This is my humble Prayer to you kindly help me in this matter and instruct my Bank that they may
deposit to my A/c. Thank you. Thanks for your help.
Yours Faithfully,
Sunil Kt.Ghosh.
Cell-[protected]