[Resolved]  State Bank of India — Services & credibility

State Bank of India Yol camp regarding a/c no [protected]

1. On 23/10/2006 after getting my updated passbook, I found that my misplaced ATM card was illegally misused by any person. I brought this incidence in the notice of bank officer concerned and told regarding my misplaced ATM card and also made request to stop ATM service of this a/c immediately. The concerned officer received my written request. I also received duplicate copy of my request from the officer who made initials with time and date.
2. On 26/10/2006 I wrote to bank regarding the varification of the illegal withdrawls
from my a/c on 05/10/2006 & 06/10/2006 and also mention regarding ATM blocking on 23/10/2006
3. Bank manager telephonically call me in the bank and told verbally that enquiry is in the process. After the completion of enquiry we shall inform you in writting.
4. On 24/08/2009 S.B.I.by their letter tried to misled me in the name of report of
enquiry by reverting the same information as given by me on 23 & 26/10/2006
5. On 26/10/2009 S.B.I. again misled me under RTI act 2005 by providing me copy
of already given letter by S.B.I. dt. 24/08/2009.
6. On 17/12/2009 in reply to my appeal under RTI, S.B.I. LHO chandigarh provide
me statement of a/c for 2006 having entry of another illegal withdrawl of Rs.13,700/= made on 31/10/2006 inspite of my written request received by bank on 23/10/2006 to stop ATM service and this third withdrawl executed just after credit of my salary in my a/c and bank never endorse this withdrawl in my pass book updated from time to time.
7. On 28/12/2009 S.B.I. in reply to my letter wrote As per our record we donot appear to have received any such application on 23/10/2006. As such your card was not stopped. Bank also wrote Let us know the name of the staff member to whom you have delivered the letter for stopping the ATM card.
8. On 04/01/2010 by following the instructions given on 28/10/2009 Branch manager S.B.I.yol camp I wrote S.B.I. under RTI act-2005 , to provide the identification of officer who forwarded my request dt.23/10/2006 to stop ATM service of my a/c.
9. In the letter no. 30/154 dt. 20/01/2010(Para no 3), Branch manager S.B.I. yol camp mention that ATM is stopped from 01/11/2006 which is wrong information, as in reply under RTI on 29/01/2010 bank state that ATM was stopped on 02/11/2006.
Para no.6 of this letter is also of serious concern which shows the poor credibility
of S.B.I. as this para indicates that S.B.I. yol camp is not responsible for
any type of committments made by this branch during period of october 2006.
10. On 04/02/2010 I made request under RTI(appeal) to give me complete and clear
information for my request vide letter dt.04/01/2010 under RTI act-2005.
11. On 25/02/2010 Appealant authority S.B.I. LHO Chandigarh made order to
CPIO S.B.I. Dharamsala vide letter no 683 for providing complete and clear
information under RTI act-2005 to me, which required to follow the instructions of Bank manager S.B.I.Yol camp as per their letter dt. 28/12/2010.
12. On 12/03/2010 CPIO S.B.I. Dharamsala denies to provide complete information
under RTI act-2005, and tried his best to conceal the facts very tactfully, to save the persons who made forgery and also to persons who made connivance to execute forgery in a/c.no[protected] of a female client.