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[Resolved]  State Bank of India — Demand Notice - SBI card Acconut number[protected]

Hi
I had a very tough time with these people
I want to put up a complaint against them
I have got a SBI card with much persual of a agent of SBI
Then after that I did a purchase with that card and have done the payment
Then these people ask me to take a insurance from them, Which I agreed, and In the mean time I found that I am not able to pay for the insuarance, So I called them up at there unreachable number after dialling their customer care number I got sucess only once, I asked them to close my account and I am not interested in your card any more kindly close it down, They said ok to me and then, they sent me a bill of Rs 126 as insurance cover Which was a surprise to me
I was baffled Then thought, As if is the last bill I will bear the cost, So I paid the bill then after the bills started coming
I tried calling their call centers but of no use.
Now they are rasing a bill of nearly Rs 3500/- and are asking me it to settle it over Rs 1000/-
my point is why should I pay for a thing which I no longer have and I asked them to stop all this.

Please look into it
I have replied to their Laywers, But they have not replied to me
Below is the mail I have written to there Lawyers
Please help
Regards
Shivani

Please track them down on this as I as
As I

Ref: QL/150/March/08/1587

Dear Sir/ Madam,

Please refer to your demand note
As per this this sbi card was sent by the franchisee itself and I was not even interested in this, They were interested in sending this card to me.
It was just once that I have used this card for buying some thing, and the payment was made as soon as I got the bill of the same
As far as I remember, They have added one insurance cover, on there own, which I was not even interested in, Now they are harrasing me mentally
and by using your services. I tried calling them many times to resolve the same
but their call centers put a deaf ear to it
Now also I was calling the below mentioned numbers in your demand note but again nobody answered.
I am in turn getting calls from these agencies for recovery
I ask them tell me why are you charging me? What was my purchase for which I need to pay you such a huge amount
Then they asked me that we can settle it down for Rs 1000/- only
which again is cluless for me why do I need to pay this amount. They say this is such a small amount that they wont give me detail of the expenses incurred by me, May be this is a small amount for them but not for me.

I asked them give me the details I will pay on actuals
Not that you keep adding some huge amount of interest to it.
Kindly look into it.
As my family is also going through a rough time, So there wont be any one at the home for reciving your letters
Please sort this out ASAP

Thanking You,
Yours truly,
Shivani Chakraborty.
Complaint marked as Resolved 2020-08-13 18:11:14
Complaint comments  1 CommentShare0Tweet0

Comments

I APPLIED FOR IRCTC SBI CARD BUT YET I DID NOT RECEIVED THAT CARD, I RECEIVED HER APPLICATION NO.BUT NOW I LOST IT, OR TODAY I RECEIVED MESSAGE FROM SBI CARD DEPARTMENT IS.
WE REGRET WE ARE UNABLE TO ACCEPT YOUR REQUEST FOR SBI CARD AT THIS POINT OF TIME AS IT DOES NOT MEET OUR INTERNAL POLICY FOR CARD ISSUANCE...

SO PLEASE ASK ME WHAT IS THE MEANING OF THIS MESSAGE CAN I CAN'T RECEIVED THAT CARD OR WHAT PLS REPLY ME AT MY MAIL ID OR [protected] MY MOBILE NO...
THANK YOU..

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    Customer satisfaction rating
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    Complaints
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    Resolved
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001