[Resolved] State Bank of India — Demand Notice - SBI card Acconut number[protected]
I had a very tough time with these people
I want to put up a complaint against them
I have got a SBI card with much persual of a agent of SBI
Then after that I did a purchase with that card and have done the payment
Then these people ask me to take a insurance from them, Which I agreed, and In the mean time I found that I am not able to pay for the insuarance, So I called them up at there unreachable number after dialling their customer care number I got sucess only once, I asked them to close my account and I am not interested in your card any more kindly close it down, They said ok to me and then, they sent me a bill of Rs 126 as insurance cover Which was a surprise to me
I was baffled Then thought, As if is the last bill I will bear the cost, So I paid the bill then after the bills started coming
I tried calling their call centers but of no use.
Now they are rasing a bill of nearly Rs 3500/- and are asking me it to settle it over Rs 1000/-
my point is why should I pay for a thing which I no longer have and I asked them to stop all this.
Please look into it
I have replied to their Laywers, But they have not replied to me
Below is the mail I have written to there Lawyers
Please track them down on this as I as
Dear Sir/ Madam,
Please refer to your demand note
As per this this sbi card was sent by the franchisee itself and I was not even interested in this, They were interested in sending this card to me.
It was just once that I have used this card for buying some thing, and the payment was made as soon as I got the bill of the same
As far as I remember, They have added one insurance cover, on there own, which I was not even interested in, Now they are harrasing me mentally
and by using your services. I tried calling them many times to resolve the same
but their call centers put a deaf ear to it
Now also I was calling the below mentioned numbers in your demand note but again nobody answered.
I am in turn getting calls from these agencies for recovery
I ask them tell me why are you charging me? What was my purchase for which I need to pay you such a huge amount
Then they asked me that we can settle it down for Rs 1000/- only
which again is cluless for me why do I need to pay this amount. They say this is such a small amount that they wont give me detail of the expenses incurred by me, May be this is a small amount for them but not for me.
I asked them give me the details I will pay on actuals
Not that you keep adding some huge amount of interest to it.
Kindly look into it.
As my family is also going through a rough time, So there wont be any one at the home for reciving your letters
Please sort this out ASAP
Complaint marked as Resolved 2020-08-13 18:11:14