State Bank of India [SBI] Complaints & Reviews

Dispute against inappropriate charge levied and exploitation of personal information

Hi

I have made payments regularly on my credit card. I have not been receiving statements for almost 6 months but based on the sms alerts I have been making payments on the account and upon my usage as I work for a bank as well. I have an excellent credit history in the market. With the last payment I made to payoff the balance completely in the month of April 2008 I have called in and requested for a complete balance including the unbilled transactions and I was quoted an amount for which I have issued a cheque. I have not received the sms alert or any communication for the month of may and suddenly I hear from my mother that a collection agent came to my house and took a payment of Rs 100 as it was showing due. Then I receive a statement in the month of June 2008 that was in the post box and to my utter disgust I find finance charges levied for almost Rs 1000 against a payment for Rs 100. I called up customer service and spoke to one Sowmya who was utterly rude and with poor customer service I requested to transfer to a supervisor. Then it was some Sunderam who said he is floor supervisor who is not experienced enough to deal with a customer. I raise a complaint against him and Sowmya for not understanidng the situation or having decency to check the previous payment history and understand why a payment of Rs 100 was not made if at all I had recieved a communiction from SBI. He was trying to blame me for not receiving a statement instead o[censored]nderstanding the situation. He said the courier was delivered to some Raman or ramesh who is not at all related to my family or does stay in the neighborhood. He said it’s been happening since Jan 2008. When I have used the card and I am the customer to whom the statement has to be delivered and I am the person making payments I really feel in secured as my personal information is been exploited. I dispute the charges that are reflecting in my statement. If I can pay balances I don’t see a reason why I could not pay Rs 100 if at all I had received a communication from SBI. I kindly request to reverse the charges, otherwise I will pay for the amount that I have used and consider that this is a closer letter for the account. I feel sorry to have used such a bank that does not value its customers. A copy of the same is been sent to RBI Ombudsman services and a complaint is also lodged at the consumer form for exploitation of privacy information and the illegal interest charges applied to the account.



Has anything to go against my credit I will file for deformation charges and seek the judgment of the Court Of Law.



Thanking you



Phani Shekhar Vanka

I have 3 addresses of sbi viz. 1.feedback.[protected]@ge.com
2.head.sbi and3.sbi statements.While feedback acknowledges
emails/complaints, it gives a computer generated reply, asking to
wait for 7 days and if reminded later, the mail returns undelivered.There is a 'sbi card team' signing this ack.But I find that a to the point reply is not received mostly, and in one known case to me, it has not been replied even after more than a month!
I hold a sbi visa credit cardand because of this one way system(they will send email or even sms which donot have a system of accepting reply.Though this card is valid thru 05/12, I am constrained to think of discontinuing it (though I used it for few years).

sir,
i've already registered for clerk post of SBI bank, i had received the printout of the information sent, and also i received my id and password long back but when i'm trying to view the application forn site a message comes that the site is not available, how i can get the printout of the application form, and what is the last date for submission for the same, and is there any other to get the printout instesd of...

I have submitted my on line application but i am not able to take the printout due to some website error, but now sbi give details on there side to take print out of admit card 15 june 2008 onwards, but there is also website error, please solve our problem.

Regards,
Bharat

Sir,

I regret to inform you that my name has been spelt incorrectly in the admit card for the coming sbi clerkship examination 2008.
My name is SAYANI SEN and it has been spelt as SAYQANI SEN.
Sir, i would request you to look into the matter as soon as possible so that it is corrected.You can also verify it with the original payment reciept and other documents.

Thanking you,
Sayani Sen

Dear Sir/Madam,
I am an Air Force employee and was undergoing my initial training at Air Force Station Sambra, Belgaum (Karnataka).My saving account was opened with above said SBI branch. My A/C No. is [protected] .An amount of Rs. 2505/- was withdrawn by somebody from my account without my knowledge in the month of December 2007. I complained to the branch manager for the above said matter . He said that the amount will be sent to me by cheque or DD because at the same time my training was completed and I had to go to my parent unit i.e. Air Force Station Naliya, Bhuj (Gujrat).
Till now I have not got any payment from the bank. Moreover the branch is not responding any of my letter sent to it.I have also registered an online complaint at SBI website. The complain No. is CC[protected].
I'll be very thankful to you if the matter is solved in time.

I made cash payment of Rs.5555 on 12 May, 2008.It is not reflecting in any statements.The collection agent name is Vinod, Reciept no is 11501970.Book no is 230040.We have followed up regularly, but no response.Sent fax twice.

I paid Rs.18000 again on end of May. That is reflecting in the statement. I told SBI customer care that I will not make payment until old one is reflecting. They have charged us late fee of about Rs.4000 unnecessaliry.

Kindly make my payment reflect on my statement and waive off late fees.

Dear Sir,
I am unable to printout the form because url whch is given for the print out the form is not working properly.
Please Help.

Date -
18 june 2008

i tried to take reprint of my Sbi clerical post application using the url:http://app1.ibps.in/sbiclmenu.asp .
After submitting the necessary information, website took very long time to load and finally displays the error message "This application can not be submited due to some error".
Please help me to take print of my application.

TO,
Respcted sir/s

Here by i regret to inform u that the forms are not available for reprint. It was mentioned that those candidates who were unable to take the print out of the form can take that after 15th june onwards. But now no form is available. I have been trying since three days. Please give a prompt solution to this problem.

Sir,
I am not getting any statement of account since a long. Your call centre executive often discussed me to give my payment to executives in the city with out any detail regarding my balance or outstanding amount.
Kindly given full detail regarding my balance amount taken against SBI card as well as on the basis of EMI seperately so that I can repay in full.
Ajai Kumar Agnihotri
41a/15b/2, Tilak Nagar, Allahpur, Allahabad-211006
Phone[protected], [protected]
Card No-[protected]

Dear Sir,
I had applied for an clerical exam and my id & password was also generated but i am not getting an application reprint.
So, it is my request to you take a step regarding this because the exam is on 6th July.

Regards,
Tanuj Rathore

We have filled up the application of SBI for clerical post in the month of May. But still now we don't received printout of application form.
I request you that, please display the printout of application form....

i already submit my application form .
some interier problem i did not get printout copy
give me a suggestion how to get the printout



thankyousir

I had issued a Multicity Cheque No.6565 on 31st Jan.2008 to M/s. Babulal Laxmichand & Co., Ahmedabad, for Rs.55900/- which was debited from my A/c. on 1st Feb.2008 and as same credited to party's a/c. But again on 16th June'2008 bank debited the same amount from my A/c. mentioning "DEBIT THROUGH CHEQUE "TO CLG. BABULAL LAXMICHAND & CO. NOT DR ON 010208
6555 " in A/c. Statement.

This time they said that Cheque no. is 6555.

But sir, Ch. No.6555 was already debited from my a/c. on 8th Jan., 2008 in SURAT for Rs.80000/-

This is a clear case of fraud by Ahmnedabad Service Branch of STATE BANK OF INDIA

My SBI A/C. No. is [protected]
a/C. Name JATIN TRADERS
Mobile No. [protected]

I am an applicant, applied for Clerk position in SBI bank till now I don't get any mail in respect of my application, and I tried to get a printout of my application from the mentioned location but that also not responding. I hereby requesting to the concern person please check and make available the link to all those who have applied for Clerk position in the SBI Bank.

Thank You

sir/maidam
i have Saving A/C. in sbi since feb 07
in gopalganj branch
i have lost 1st issued atm card
now i have submited three application and fullfill all the formality regarding atm card but i can't get any rsponce from bank side.
even branch manager have not entertain us
it's realy embrassment for us the bank like sbi have done this type of servises
name-avinash kumar
A/c. no-[protected]

My form is submitted successful but i have not yet received any call or mail from ur end. After submitting the form i have taken the printout of the last page in which i have received 1 login ID and PASSWORD but i cant understand how to login. So pls send me the link of the login page.So that i can get the information when the exam is starting

I am murali from tamilnadu, i have registered for the post of clerk in sbi.i am unable to take the printout of the application, initially it said
to try after 31st may and then after 5th june, now it says after 15th
june.I tried just minutes ago and i still get the same message.Is there any solution to this problem? please let my know at the earliest
Email ID : [protected]@yahoo.com

SBI HAS PUT UP MY NAME IN CIBIL EVEN AFTER I HAVE CLOSED MY ACCOUNT AND PAID UP THE FULL AMOUNT AS PER THE SETTLEMENT LETTER. MY CARD ACCOUNT NO IS [protected]. THIS IS UNFAIR AND AMOUNTS TO HARRASING A CUSTOMER. I CALLED UP THE CUSTOMER CARE AND I WAS INFORMED THAT I HAVE TO PAY ANOTHER FORTY FOUTR THOUSAND IN ORDER TO GET MY NAME DELETED FROM CIBIL. THIS IS A VERY DISTURBING SCENARIO AS BANKS HARASS A CUSTOMER BY PUTTING UP HIS NAME IN CIBIL SO THAT HE CANNOT GET LOAN OR CREDIT CARD FROM ANOTHER BANK. AS EVERYONE KNOWS BANKS ARE DISHONEST AND CHARGES ILLEGALLY HUGE AMOUNTS OF INTERESTS, LATE PAYMENTS, OVERLIMITS, SERVICE CHARGES ETC. I WOULD LIKE TO REQUEST SBI TO PLEASE REMOVE MY NAME FROM CIBIL AS I HAVE PAID UP THE FULL AMOUNT OF RUPEES FORTY THOUSAND AS DEMANDED BY SBI. MY EMAIL ID IS [protected]@yahoo.co.in and my mobile no is [protected].