State Bank of India [SBI] Complaints & Reviews

Dear sirs,


I have been using SBI card for the last two three years and have experienced your attitude behind to trap the customer for levying high charges on the one or the other pretext which is really embarassing. Quite some time two years back once I received an interest free Cash offer for a certain period, which I availed and deposited the amout well before the specified date . But I was surprised to note that the amount I had deposited within the credit peroid was not adjusted against the same on the pretext that my total amount of outstanding was not cleared by the date. I would like to bring to your notice that since the amount for which the offer was sent to me was deposited by me well in time apart from my other usual transactions then why you have clubbed my other transactions with your cash offer while I was paying for the same seperately and if there was any reason like this then How can you give me cash offer while there was outstanding of my routin transaction at that time which clears that the only thing to give this offer was to trap me and to charge heavy interests from me which I only came to know after carefully going through your bills after a period of almost one year and you have remained charging for the amount which I had already deposited about one year back which is totally unjustified.
Since I was helpless as no response to my aforesaid query was given by any of your rep. on customer care and I kept mum.

Now since I did not received any bill for my transactions made during the months of Apr./ May, 08 I requested for the same and got the details of my transactions over phone and dropped the cheque against the same in the drop box three days before the due date and confirmed the same at your helpline no. [protected] and they assured me no late fee will be charged for the same as I have already given my request for the bill but unfortunately due to my bankers lapses the cheque was got bounced due to their negligency which I came to know through your duplicate statement and I therefore took up the matter with my banker and they realised their negligency and asked me to approach you for re-presenting the same cheque which I immediately conveyed you over your said helpline . Your rep. showed me their helpness to waive off the bounce charges on account of the above.

I received my credit card bill for the month of May/June, 2008. It is embarassing to note that you have charged late fee charges and cheque pick up fee for the reason well know to you. I would like to mention here that Your Rep. contacted me over phone for collection of payment and assured me that no late fee and any other charges will be charged from me in view of the above but depite that you have charged the subject charges .

In view of the above I request you to please ensure me that I am not at loss for using your SBI card and immediated waive off the subject charges and please check on your records and see the extra charges you had charged from me for the aforesaid intrerest free cash offer ensure that the same is also refunded to me keeping in view the above else I will be constrained to put this matter before the Hon'ble Consumer Court, UT Chandigarh.


Regards


S.K. KAUSHIK
DATE : 27-JULY-2008 SBI CARD NO.[protected]
H.NO. 87, SUBHASH NAGAR,
MANIMAJRA, CHANDIGARH-160101

i have submited my application in on line but i didn't get any hall ticket.

Complaints on "SBI"
Read more complaints on this Company
SBI
Posted:[protected] by Leena Kwatra [send email]
sbi exam admit card
sir,
I have filled the form for the post of clerk. My reg.no. is 168539 but till date I didn't get admit or any information on my e-mail Id from SBI. Please tell me how can I get my admit card as early as possible on my e-mail Id [protected]@yahoo.com because exam date is not far away

R.K. Mishra

In sipite of doing all the things I am still getting the Statement. it is horrible. I am planning ot go to Grahak Suraksha
I am feb up with this service


HIREN


Dear Sir/Madam, Sub: Cancellation of my credit card On discussion with your officer I came to now that to cancel my credit card eventhough I have never used this card, I have to pay Rs. 496.64. So please be informed that as I am staying in Ahmedabad - Maninagar, I am droping a cheque No: 808913 for Rs. 497.00 in favour of SBI Card Account No.[protected] dated: 18.06.2008. in SBI - Maninagar Branch, Ahmedabad. Hope my card will be cancelled on priority. Kindly inform me the status of cancellation of my card at an earliest At Last ... awaiting for your early reply HIREN____________________________________________________________________ 17 Jun 2008

Dear Mr Hiren

Thank you for writing to SBI Cards.

This is with reference to your communication dated June 5 2008. SBI Card Related: We wish to inform you that we were unable to identify your account on our records as your account number was not mentioned in your communication.

May we request you to call up the helpline or write to us again to enable us to resolve your request on priority. In case of any further queries on the SBI Card, we would request you to reply at feedback.[protected]@ge.com using the same subject line or call our 24 hours, 7 days a week, at our local Helpline number 39020202 or[protected]for BSNL and MTNL users). If you are not satisfied with the response, you can write in to AVP, Customer Service, head.[protected]@ge.com using the same subject line. You will receive a response within 3 working days. Yours sincerely,

pema rinzing-Customer Service
****Experience a whole new world of convenience and service - Another step from SBI cards to make your life simple!!
No postal delays. No lost statements. No late payments. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, Please contact our 24 hours helpline numbers[protected] or [protected].


****Wait free information @ helpline!!!


Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Late Payment, request for Duplicate statement and more. For detail refer the attached instruction. -----Original Message-----
From: HIERN DHAGIA ([protected]@yahoo.com)
Date: Tuesday, June 10, 2008 08:56 AM
To: feedback.gesbi (feedback.[protected]@ge.com)
Subject: Re: <AUTO> A very much dis-satisfied Customer of yours Dear Sir / Madam,



Thanks for your reply, As I have mentioned in my previous mail that I am not having the credit card physically (It is lost or missplaced, which m not able to tress). Please find my Account No.:[protected] for futher corse of action. My contact No. is [protected].



Hope for your quick response, to close this acount.





HIREN

--- On Thu, 5/6/08, feedback.gesbi <feedback.[protected]@ge.com> wrote:


From: feedback.gesbi <feedback.[protected]@ge.com>
Subject: <AUTO> 'CaseID=[protected]'A very much dis-satisfied Customer of yours
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Thursday, 5 June, 2008, 1:51 PM

Dear Sir / Madam,

Thank you for writing to SBI cards.

We acknowledge the receipt of your email and we shall revert to you through call or email within 7 working days.

We hope that you have mentioned the card / account number along with contact number/s in your communication, incase you have not, we would request you to please resend your correspondence on the same e-mail ID, without altering the subject line.

Assuring you of our best services at all times.

Warm Regards,

SBI Cards Team



-----Original Message-----
From: HIERN DHAGIA [[protected]@yahoo.com]
Sent: Thursday, Jun 5 2008 1:51PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: A very much dis-satisfied Customer of yours

I am really very much dis-satisfied with the communication with sbi. For your kind information from the very first day of receiveing the credit card it was communicated vide phone to your reresentative taht I was not interested in mediclaim or other services provided by SBI. I am not getting rid of SBI statement. I had nevere used this card nor am having this card physically with me and am not also able to asccess theses repeated statment form SBI. I clearly declared that as I have nevere used the services of SBI, I am not going to pay a single penny to this account. If you want to contact me regarding this matter, kindly contact me on [protected] within a day or two.

Hi i am subhash chander I have online apply. But till date call letter not recived WHY??????????????????????????

i have submitted my application for sbi clerical examination in 2008.
Till now i didn, t get the hall ticket. At the time of submission they gave I.D and Pass word. by using them i want to know the ststus of the application. i dont know in which web site the information is provided. please help me

Our ATM Cum Debit password was locked, i was several times try by some ATMs. All ATMs show to advice slip " SORRY UNABLE TO PROCESS" & "PINCODE WAS LOCKED, PLEASE CONTACT YOUR BRANCH". I want to money urgently draw in SBI ATM. pl show our pincode also. Our SBI ATM Card.NO;[protected] issued dated Jan- 2008. Please send our mail ID: [protected]@ifi.co.in and [protected]@rediffmail.com

Yours Faith FullY

V.Manikandan

Sir,
I have applied for the post of Clerk in SBI Bank. I have feed the Voucher No. wrong first and submit the application form, then computer gives me a reference No. But that reference No. is not available with me now. Then i have applied again then i have given the correct information and submit the application form. Then again computer gives me a reference No. which is now with me. But the Roll No. has given to me with first reference No., which is not with me now. The Roll NO. which has given the Vocher No. correct is not sent to me. Please sent my Roll No.

sir i have not yet recieved my hall ticket for clerical exam