Show menu
Close
Ask a Question FAQ Sign in

[Resolved]  State Bank of India — CHARGING IN EXCESS

I TOOK A LOAN OF RS.36000/- & THE EMI WAS FIXED AT RS.1230/ MONTH. BUT THEY ARE CHARGING AT WILL. I ACCEPTED THE CRAD JUST BECAUSE I WAS TOLD “IT WAS A FREE FOR LIFE CARD”, SUDDENLY THEY HAVE STARTED CHARGING CARD FEE OF RS.1000/ANNUM. ALL MY EMAILS ARE BEING IGNORED SAYING “YOUR CARD IS NOT FREE”. [IN NUT SHELL…. No Fees in Year 2005. Full Fees in Year 2006. Full Fee in year 2007 and then refund on demand. Again Full Fee in Year 2008 ???? The Add on card has never been used even for once… and you have drained out Rs. 750 for that.]. PLEASE DO JUSTICE TO ME, I AM FACING EXTREME MENTAL TORTURE, IT IS NOT POSSIBLE FOR ME TO FIGHT THEM AT THIS AGE AND BEING AN ESCAMIC HEART PATIENT IT HAS BECOME A NIGHTMARE TO ME.
YEARS AGO I ACCEPTED SBI CREDIT CARD JUST BECAUSE THE REPRESENTATIVE SAID “WHY DON’T YOU ACCEPT THIS, WHEN IT’S A FREE CARD. YOU WON’T HAVE TO PAY ANYTHING EVER. SO FAR I DIDN’T HAVE ANY PROBLEM BUT….I HAVE TAKEN A LOAN OF RS.36000/- (YEAR 2007). THE EMI WAS FIXED AT RS.1230/-PER MONTH, I HAVE BEEN PAYING IT AND I WILL, BUT PLEASE STOP THEM FROM CHARGING IN EXCESS. Regards,

MRS. JUTHIKA DUTTA
SBI CARD NO.: [protected]
Complaint marked as Resolved Aug 14, 2020
Complaint comments  24 CommentsShareTweet

Comments

can any one tell me the meaning of this : "free excess DR "...
some of my money is taken from my balance ... in this term .. i want to now about it,
please tell me about this ... expecting your replay
thank u
They charge at will, thier representative told us that my mother deserves getting a free card because she is an A/c. holder of SBI & Senior Citizen. Then they started charging Rs. 1000+ per annum as annual fee.



To,
Mr. Yashu Mehta - Customer Service,
SBI CARD,

Dear Sir,
Thank you for your email; I am Mr. Sandip Dutta unfortunately the Add-On Card Holder, your polite language in the mail has made me feel that I must have sounded a bit too harsh, but why did I??

Once more I am writing the details with proper dates :

Some Mr. Banerjee who claimed himself coming from SBI approached us for “SBI CRD”. We strongly refused, saying “There are many loopholes, hidden costs and we do not have any Credit Cards and don’t want to have any either. He (Mr. Banerjee) insisted us saying “ What’s the harm in accepting the card when your are getting it absolutely free, as you are a senior citizen and have an account in State Bank, you are getting the card by default. After lot of yes-No we melted and accepted the card.

Year 2005
The Next month our first statement came carrying an amount of Rs. 275.50 as Annual Fee. (Dated 23/05/2005)
I rushed to the Bank, Mr. Banerjee convinced us saying “It is just one time processing fee.” Then we were not charged “Any Annual card Fee for the whole 2005”. You can check back the Payment Statement if you don’t believe.
Year 2006
This year the statement dated 03/05/2006 reflects you deducted Rs.841.80 + Rs. 275.50 as annual card fee, as ever my mother paid the min. amount due without going into details or even consulting me.

Year 2007
This year the statement dated 03/05/2007 reflects Annual Card Fee Rs.841.80 + Add On Card FeeRs. 280.60, suddenly I noticed the “Annual card fee” and called on the helpline immediately, the lady on the helpline expressed her regret and promised us to refund the amount the next month and she kept her promise. You can check the statement dated 03/06/2007 (3rd May 2007 & the 3rd June 2007).

So better you try to understand yourself what is the actual scenario.

No Fees in Year 2005. Full Fees in Year 2006. Full Fee in year 2007 and then refund on demand.

Again Full Fee in Year 2008 ????
[The Add on card has never been used even for once… and you have sucked out Rs. 750 for that.]

Look Sir, I or we don’t have any personal grudge on you or anybody concerned, but think yourself what is going on?
My mother made delayed payment sometimes because of non-receipt of statement and also sometime due to shortage of money (as her date of pension falls on 28th or 29th of every month) and she was fined for a delay of 1 to 3 days a huge sum ranging between Rs. 392 to Rs. 800 approx. Isn’t it ruthless?
Unless & until your representative told us “The Cards were free for Life” we wouldn’t have accepted the cards, but we are helpless, how could we prove that he cheated us? I am writing the mail for solution, not for trying to find escape root. So hopefully this time you recheck all the statements and send answer accordingly. Just think of an Old Lady of 72, at this don’t make her run from pillar to post for solution. For your information we are simply perplexed by the fluctuating nature of the payment statement. We are going to surrender our card in proper process. Thanking You,

Mr. Sandip Dutta (& Mrs. Juthika Dutta SBI Card No.: [protected])
They have spread a trap, they give false assurance to persons of providing free cards & then make their life a hell.
There is a deduction of Rs 160 claiming as "FEE EXCESS DR" what is it? Kindly tell me the details of it..
I applied for new card on Oct 2009, but they didn't response.Again I applied for the same on Dec 2009.My ATM is not in used since 5th month and they are cutting money for DRS.and please any one suggest me what to do.And what is DRS.thank you
There is a deduction of Rs 515 claiming as "FEE EXCESS DR" what is it? Kindly tell me the details of it..
can any one tell me the meaning of this : "free excess DR "...
some of my money 400/- is taken from my balance ... in this term .. i want to now about it,
please tell me about this ... expecting your replay
Kindly tell me the details of it..

thank u
There is a deduction of Rs 180 claiming as "FEE EXCESS DR" what is it? Kindly tell me the details of it..
email me @ beniwal.r[at]gmail.com
can any one tell me the meaning of this : "free excess DR "...
on 30 june 2010 some of my money is taken from my balance ... in this perspective .. i want to now about it,
please conferm me about fee excess Dr.Here expecting your reply .thanks...(ugrasen chaurasia -up.)
Hi Frds,

Its Xtremely interesting that i came here to know wht is DRS (as iam also a sufferer)...but interestingly i wud reply some o[censored]r queries..."FEE EXCESS DRS" means free deducted from ur a/c based on Excess of Debit Transactions. SBI provides 30 free Xansations in 6 month period. I[censored]r transactions r above it...den per transaction Rs 5 wud be deducted. In a yr it is 50 free transactions. That is the reason all o[censored] can chk ur "FEE EXCESS DRS" was cut on 30 june 2011...(ie 6 months frm jan - june)...d next will be cut on 31st Dec 2011. Also imp thing is der r debit based transaction only (dis fact needs 2 be checked).

Now as far as SBI is concern, dey hv become pathetic since dey hv implmented der cetralized server based system. D employees hv no clue wht wud be deducted or wht rules state nor does d bank hv courtesy 2 let the customers know before hand d deatils of which ever scheme dey r into (ATM types, A/c, Mobile banking or SBI online A/c etc). It is nw behaving like a private sector bank wd sole intention of robbing as much money as possble.

sanjeev
made my life hell bloody first they will not tell you rgardng all these dan suddenly dedct ur accnt.they scrwed my 7000 today.frnds beware sbi is no more a gov sctr bank now it bcam a money laundrng merchant who give our money to us like we are borrowing nd dedctng money without intimating us.no clue why wr opnd acnt wid dis bloody bank.one of my mistak in life
Excess DRS means excess debit transactions, normally SBI provides 60 free debit (including net-banking, payments by card and any debit payment from saving account) transactions in 6 months period, and after that 15/- per debit transaction is charged upto the number 60 transactions exceeds.
There is a deduction of Rs 36 claiming as "FEE EXCESS DR" what is it? Kindly tell me the details of it.. kishore babu k bapatla
To SBI,

If you are providing limits in debit transactions then why are you also promoting Internet Banking & Debit Card Banking Transactions. You have limited cash withdrawals by ATM (4 Times in a month). You have started looting from all sites. So from now we have to carry Cash with us & not to use Debit Card also.

Thank you Indian Banking sector for such a backward services.


Regards,
Sanket
My SBI Account have been debit with Rs.132 "FEE EXCESS DEBIT" WHAT KIND OF Bank CHAGRES IT ???


DINESH SARSWAT
I am also sufferer of FEE EXCESS DRS. Today my account have been debited with Rs 90 and Rs168.54 for ATM Annual Fees.
May I know what kind of fees are these?


Bapusaheb Nalawade
what is mean by fee excess dr.
My SBI Account have been debit with Rs.107 "FEE EXCESS DEBIT" May I know what kind of fees are these?
My SBI Account have been debit with Rs.102 as fee excess drs & Rs.52 as atm or sms charge..
means you have no use of debit card bs cash hi rakho sb phle se btana chahiye na sb kuch offers to bde highlite krte hai
Frestating hai sb...
My sbi Account has been debit with Rs Fess excess DRS Rs 228 & ATM Annual Fee Rs 169
& MB INB Srevice Charges Nov Month 78, Dec Month 252, Whats going on state bank of india

Total 1000 Rs debit in my account on 27/02/2015

what kind of charges this


Please tell me what kind of charges & why

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    30%
    Complaints
    22648
    Pending
    0
    Resolved
    6744
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001