[Resolved]  State Bank of India — Non receipt of amount

While withdrawing money through ATM from Syndicate Bank near Armenian Street, Chennai 600001 on 16.08.11 around 7.09PM for Rs.10,000/- , my transaction No.7474 (probably) as I hv not rcvd transaction slip, I didn't rcvd my amount. Immediately against my next transaction vide Transaction No.7475 dtd 16.08.11 at 7.09.53PM I got Rs.10000/- But in my transaction slip I have seen my S.A/c. No.[protected] (SBI, Parnasree Pally Br., Kolkata 700060) SBIN0002016, MICR No.[protected] debited twice.

Against my complaint on 17.08.11 I have complaint tkt No.AT[protected] and subsequently I got msg on my Mobile ( [protected]) on 20th and 25th " Please interact with your br". Again BM of my SBI Br. complaint on 6th September and got TKT No.AT[protected] and on 9th I got sms msg "Pl interact with your Br.".
On 10.09.11, I hv interacted all the concerned officials of my SBI Br. They have checked the Complaint Management System of SBI abd there it has been mentioned " the amount has either been reversed to the customer a/c or must be lying in the branch 98582 a/c."

Kindly appreciate from 16th August to Till Dt my a/c has not been credited and I am facing not only financial problem as well as mental harrassment for days together. Kindly look into this on SOS basis.

With warm regards, DEBANJAN CHOUDHURI
mob : [protected]
EMAIL: [protected]@yahoo.co.in