[Resolved]  State Bank of India — CANCELLED TICKET AMOUNT NOT CREDITED IN MY ACCOUNT

Address:

Central Delhi, Delhi

Dear Ajay Bharti,
Since last one month,i am writing mail & attaching proof of refund from CEO air deccan but you people are still not able to resolve my case.I think the working style of SBI is still very poor as compare to private bank,people are not taking the things seriously.
I had send hard copy of complaint to gurgaon office(infinity tower)on 7th june-07 but your customer care officer is saying that they didn't get although i have proof of delivery dated 8th june-07 recieved by SBI staff & will send you the scan copy very soon.
I have given huge amount of interest & not able to pay regular minimum amount/month as my rs.20000 is stuck with SBI.
I have also attached the mail of ceo airdeccan you people can disscuss & resolve my case.This is the last mail before going to media & court.
brief details:
1.Air deccan tickets booked through sbi card on 17dec-06 & 15 Ian-07.
2.Both the tickets cancelled & money rolled back to SBI account as per airdeccan refund dept & they have given proof of refund immediately on mail not like your SBI staff.
3.My Rs. 20000 is either somebody has taken in personnel account or not updated the account like above example i have given complaint in return on 7th June-07 & recieved by SBI staff on 8th june-07 & denying that they didn't get.


Kindly resolve my case within two days otherwise i have to move court & media ,will also claim the losses since last 6 month.

Thanks
Ran Vijay Singh


Note: Forwarded message attached

-- Original Message --

From: "ran singh" <[protected]@rediffmail.com>
To: "HeadCards" <head.[protected]@ge.com>
Cc: [protected]@airdeccan.net
Subject: Re: RE:'CaseID=[protected]'Fwd: Fwd: Re: Re:Mr. Ran Singh





Dear Sir,
As per the below mentioned mail by ceo airdeccan ,they have written reference case of refund.Please check at your end & resolve my problem.
thanks & regards
Ran Vijay Singh


�From:
ceo <[protected]@airdeccan.net> | Add to Address Book | This is spam

To: <[protected]@rediffmail.com>

Subject: Fwd: Re: Re:Mr. Ran Singh

Date: Tue, 22 May 2007 13:50:00 IST

Note: To help protect your privacy, images from this message have been blocked.View images | What is this?

Dear Mr. Ran Singh,
Greetings from Air Deccan!!!

Ref: DA08381708
This is with regard to your email dated 18th May 2007 with regard to the status of your refund on the below mentioned case DA08381708. We would like to inform you that your refunds was rolled back on the 15th Januray 2007. Kindly check with your bank with the Trace # 408933.

For your kind reference please note down your Reference case# for Refund AIR-D.5581.15012007
Request you to check your account and take up the issue with your with your bank.

We thank you for writing into us. Looking forward to having you fly with us again.

Thanking you
for Capt Gopinath

Rupali Lasrado

Asst Manager Customer Relations

On Sat, 19 May 2007 HeadCards wrote :
>�
>Dear Mr.Singh,
>�
>Thank you for writing to SBI Cards.
>�
>This is with reference to your communication dated May 18,
>2007 regarding your SBI card account.
>Transaction
>�Related:
>�
>We would like to share with you that as of now we have not
>received the credit of Rs.10,177.80 and Rs.10,772.80 from�Air
>deccan�towards the cancellation of air deccan tickets booked through your
>SBI card.
>�
>Hence, we would request you to contact Air Deccan and
>provide us with the cancellation receipt or�any other communication
>regarding the refund of above mentioned amount to enable us to take further
>necessary action.
>�
>In case of any further queries on the SBI Card, we would
>request you to reply at
>feedback.[protected]@ge.com
>without altering
>the subject line or call our 24 hours, 7 days a week, at our local Helpline
>number 39020202 or[protected]for BSNL and MTNL users).
>�
>Yours�sincerely,
>�
>Ajay
>Bharti
>AVP-�Customer�Service
>�
>�
>�
>�
>�
>-----Original Message-----
> From: �ran singh (
>[protected]@rediffmail.com
>)
>Date:
> Friday, May 18, 2007 10:27 AM
>To: �
>[protected]@airdeccan.net
>(
>[protected]@airdeccan.net
>);
>head.[protected]@ge.com
>(
>head.[protected]@ge.com
>)
>Cc:
> feedback . gesbi (
>feedback.[protected]@ge.com
>)
>Subject:
>�Fwd: Fwd: Re: Re:Mr. Ran Singh
>�
> Dear Sir,
> I am coninuously writing mail to both of
> you.But i am not getting any positive response.I have attached the mail of
> SBI as well as airdeccan.
>Airdeccan refund dept. is saying they have
> refund my amount to sbi against the cancellation of tickets,but at the
> same time sbi dept. is saying that they didn't get the refund
> amount.Please specify where is my amount gone as every month since dec-17
> 2006 i am paying interest to sbi against 20000amount.
>Please reply as
> soon as possible otherwise i have to move to consumer court.
>thanks
> & regards
>Ran Vijay Singh
>PNR NO.DAO8381708
>1.CANCELLED DATE
> 17/12/2006 AMOUNT RFUND AGAINST CANCELLATION AS PER AIRDECCAN IS
> Rs.10,177.80.
>1.CANCELLED DATE 15/01/2007 AMOUNT RFUND AGAINST
> CANCELLATION AS PER AIRDECCAN IS Rs.10,772.80.
>My SBI CARD NO.4006 6760
> 1728 7585
>Note: Forwarded message attached
>-- Original
> Message --
> From: "ran singh"
> <[protected]@rediffmail.com>
>To: [protected]@airdeccan.net
>Cc:
> head.[protected]@ge.com
>Subject: Fwd: Re: Re:Mr. Ran Singh
>�
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