[Resolved]  State Bank of India, CHANDPUR BR, NAYAGARH, ORISSA — Harassment for opening an A/C at SBI

Address:

Nayagarh, Odisha

From,
Rabindranath Sangram Singh.
Vill/PO- Hatabaradihi, Via- Kuhuri, Dist- Khurda, Orissa. PIN-752027.
Cell- [protected]/[protected]/[protected]
Email: [protected]@yahoo.co.in
To,
Mr Dushmant Panda.
Regional Branch Manager. State Bank of India. Bhubaneswar.
Sub- Too much harassment by branch manager Mr MATIA BEHERA and asst br manager for opening of an A/C at SBI Chandpur Branch, Nayagarh, Orissa. 752024.Branch code- 7343
Respected Sir,
This is to bring to your kind notice that, I am a merchant navy professional an existing customer of SBI, having a salary A/C with Mumbai fort market branch. I am staying in Orissa at given above address. There are two local SBI branches nearer to my home are CHANDPUR and BALUGAON br. So I planned to open an A/C at chandpur br to transfer my money from Mumbai br to chandpur br. On 4/11/2011 I visited Chandpur br and had approached to br manager to open an account. He refused me not to open my A/C on that day, not even issued me an A/C opening form and told me to come on 8/11/2011. Again on 8/11/2011, I went to the said br and br manager issued me a form and told me to come on Fri day or Tues day. I asked him for the reason and he told me he is opening the a/c only on Fri day and Tues day in a week. I argued him that, today is Tuesday , what is the reason for not opening of a/c ? As answer, he told me to come on 15/11/2011 between 12 ‘o’ clock. Again on 15/11/2011 at exactly 10 ‘o’ clock I visited br mgr along with filled application form with all supporting documents. That day he received my application and did not open my a/c and called me on 18/11/2011. On 18/11/2011, I again visited bank, on that day he was on leave and asst mgr was on his chair. On that time asst mgr was gossiping with his staffs by closing the br mgr’s cabin door. I knocked the door , as result he shouted on me. Then I entered into his cabin and explained all above in details and requested him to open my a/c. He refused me to open my a/c and insulted me in an offensive way that which is embarrassed and have wasted my valuable times. Till now I am not able to open an a/c with the said branch.Kindly do the needful and take proper action on these irresponsible officials and awaiting for your valued co-operation and responce. Yours’ faithfully,
R.S. SINGH.
Copy to- 1)SBI Regional office, Bhubaneswar 2)SBI Head office , Nariman point,Mumbai 3)Indian consumer complaint forum