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State Bank of India [SBI]

State Bank of India — charging twice for same purchase

Dear Sir,

I had lodged a complaint regarding the duplicate charging on my card 07/05/12 as per the attachment.
From that time till now numerous e mails have been sent to D. Dhody, esteemed vice president customer care and the customer care itself. But there is no response. I was promised to get the matter resolved by 11/06/12 but after repeated reminder nothing is happening.The case id is 'CaseID =[protected] 02' .

Please help.

Best regards,

Suman Majumder
[protected]@gmail.com
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Comments

Dear Suman,

We regret the inconvenience caused. We shall connect with you soon to address your issue

Yours Sincerely,

SBI Cards.
Reply
Dear Suman,

As discussed we are investigating on your case, request you to please wait till next action date i.e. September 7 2012. Appreciate your patience.

Yours Sincerely,

SBI Cards.
Reply

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