[Resolved]  State Bank of India — ATM Cash Withdrawal amount not received

Address:Dehradun, Uttarakhand

Respected Sir,

I am having SBI Saving Account in your Branch vide A/C No [protected]. Sir, I went to the ATM of ICICI Bank, Prashant Vihar, Pritampura Dehli to withdraw an amount of Rs.2000/- on 09.04.2011 at about 15.00 hrs. After processing of ATM options with my ATM Card I had choose the withdrawal option and amount mentioned Rs.2000/- after one minute, Cash has not came out and the print slip came out as Transaction Declined, unable to process. Then I again tried to withdraw the amount of Rs.1000/- and successfully withdrawn. After withdrawn the amount I checked by saving bank account balance and I shocked that Rs. 2000/- which had not received at ATM was also debit in my saving bank account. Hence, I request to your kind honour that please enquire in the matter and credit the amount of Rs.2000/- which was not received by me at ATM.

ATM ID of ICICI Bank is - S1CN2653


Account Information
11-Apr-2011 [12:20 PM IST]
Account Details
Account Number [protected]
Description SBCHQ-GEN-PUB-IND-NONRURAL-INR
Name Mr. ASHIS NATH
Balance
Uncleared balance 0.00
MOD Balance 0.00
Currency INR


Last 10 Transactions
Date (Value Date) Narration Ref. No. Debit Credit
09-Apr[protected]Apr-2011) ATM WDL
ATM 8881 ICICI BANK DELHI DE IN 1,000.00
09-Apr[protected]Apr-2011) ATM WDL
ATM 8879 ICICI BANK DELHI DE IN 2,000.00
06-Apr[protected]Apr-2011) TO CLEARING
PNB ASHIS NATH
61633 1,000.00
01-Apr[protected]Apr-2011) ATM WDL
ATM 07805 KARANPUR DEHRADUN IN 3,000.00
Thanks Regards

ASHIS NATH

email - martial.[protected]@yahoo.com
facebook - martial.[protected]@yahoo.com
Skype - martial.ashis
Youtube - martialashis
Cell No. - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Ashis,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team.

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