[Resolved]  State Bank of India — FRAUD IN THE NAME OF SBI CUSTOMER CARE REGARDING.

Sir, Few days ago, I did a complain (having number DA[protected]) through SBI online customer care service regarding a financial transition with STATE BANK of INDIA.I hold a salary account with State Bank of India, NNPP Branch, Salboni (branch code 3558). On 9th August 2013 at about 2:25 pm (noon), I was called over phone (the number of inquiry received call was[protected] and asked me regarding the complain that I made previously. I replied and continuation of calling, the customer care executive (a male voice) asked me about my debit card number, date of birth for verification of necessary action. Later, he asked also pin no. of debit card. I was confused yet he try to conform me that he was a customer care executive. I fell in confusion and disclosed him the pin number. He continued the conversion for a while and told that he call back soon. Just after completing the conversation, I received massage on my mobile of two transition did and deduction of amount nearly Rs. 25000.00 (twenty five thousand only) from the account. (I attached here with details of transition mischievous). As soon as I received the massage I understood that a mischief is going on with me. I rushed to the ATM and change my pin. I also blocked the card over phone. I also made a complaint online through email addressed displayed on the site at report.[protected]@sbi.co.in. As soon as I mailed online complaint, I received from a mobile, which no. was[protected] and the man replied him as a General Manager of SBI phishing, giving detail of length of id no. – 10205060 and named on Suman Swami. He informed me that he called me because of my complained made on fraud of that day .He also inform detailed of my complaint and asked me to call back soon. But later on when I try to call him back, either it is switch off or not receiving the call even from the other number. Amazingly both the number i.e[protected] &[protected] is called from Bangalore, as per their conversation. Sir one thing I can’t understand, how secret information lick out from SBI customer care, is there any involvement of customer care people? Therefore, I request to book the offenders and recover my hard earning money as early as possible. With regards, Yours faithfully, Ashim Kumar Chai S/o sri Sailen kr. Chai A/c No.- [protected] Mobile[protected].