State Bank of India — Fraudulent transactions on my sbi credit card. | |||
My sbi card was hacked in the early hours of today morning (i.e. 11th jan 2013 2am ist) fraudulent transactions were performed on my card from us which have been mentioned below: 11/01/2013 southwest airlines co dallas us 1.00 dr. 11/01/2013 mcdonald's f1405 oakland us 498.17 dr. 11/01/2013 target pinole us 3149.33 dr. 11/01/2013 target pinole us 3149.33 dr. 11/01/2013 target pinole us 3149.33 dr. 11/01/2013 target pinole us 3149.33 dr. The card got automatically blocked when further fraudulent transactions were tried. On contacting the sbi help line they have asked me to submit the dispute form which I have submitted which has the reference caseid=[protected]. But they have informed me that it will take about 3 working days for the transactions to confirm then the investigation will be started. They also don't have an option of cancelling those fraudulent transactions and it would take about maximum of 120 days for the investigation to complete. Please provide me pointers for getting my money back since in the confirmation mail they have mentioned this point. "C) you are advised to remit payment toward the disputed transaction amount to avoid levy of charges on the card account" Was this information helpful? | |||
Add a Comment | |||
27%
Complaints
27854
Pending
0
Resolved
7386
Post your Comment