State Bank of India Home Loan — CHARGE MORE INTEREST TO MY HOME LOAN A/C

Kailash Mehta

from Kolhapur, Maharashtra

Address:

Sangli, Maharashtra

I HAD GIVEN PROPOSAL FOR HOME LOAN ON NOV DEC 2010 AND GOT SANCTIONED ON FEB 2011 UNDER THE BANKS TEASURE SCHEME WHICH WAS FIXE INTERESTRAL @ 8.5 % FOR FIRST 24 MONTHS & 1% EXTRA FOR NEXT 12 MONTH &THER AFTER AS PER THE MARKET RATE BUT BANK HAS CHARGE ME AS PER HTE NARKET RATE THE MISTAKE WAS ACCEPTED BY THE BANK AND TOLD ME THE DIFFRENCE WILL BE CREDITED TO MY A/C IN THE PERIOD BETWEEN THE CONCERNE OFFICER WAS BEING TRANSFER AND THE NEW OFFICER ALSO ACCEPTE THE COMPLAINT TILL 01 FEB THE OFICER KEPT TELLING ME THAT THE AMMOUNT WILL BE CREDITED BUT 02 FEB HE REFUSED TO ME SO PLEASE GUDE ME WHAT SHOULD I DO

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A.K.JALEWA

from Anand, Gujarat

STATE BANK OF INDIA HOME LOAN — NOT DECREASING RATE OF INTEREST

I AVAILED A TAKE OVER HOME LOAN FROM SBI, VIDYADHAR NAGAR, JAIPUR IN OCTOBER 2008. IWAS OFFERED LOAN AT 3% (10.75%) LESS THAN SBAR (13.75%). THE DOCUMENTS SHOWED A DISCOUNT OF 2% ONLY AS THE AGM TOLD ME THAT THE COMPUTER HAS BEEN SET AT A 2% DISCOUNT AND AN ADDITIONAL 1% WILL BE GIVEN ALTHOUGH IT IS NOT MENTIONED IN THE LOAN DOCUMENT. IN NOVEMBER 2008 THE SBAR WAS REDUCED BY 0.75%(13%) AND MY INTEREST ALSO CAME DOWN TO 10%. AGAIN IN JAN 2009 THE SBAR WAS REDUCED BY 0.75%(12.25%) BUT THIS TIME THE INTEREST WAS NOT REDUCED AND IT CONTINUED AT 10%. NO WRITTEN EXPLANATION WAS GIVEN FOR THE SAME AND TELEPHONICALLY IT WAS TOLD THAT WHAT IS WRITTEN IN DOCUMENT IS CORRECT AND THEY REFUSED FOR ANY SUCH COMMITMENT IN PAST. I HAD TRANSFERRED MY LOAN FROM ICICI AFTER PAYING HEAVY PENALTY BUT ALAS BAD EXPERIENCE WITH SBI TOO.