[Resolved]  State Bank of India, Kalyanpur, Kanpur — Closer of our saving bank A/c No.[protected]

Sir,
Due to RBI guidelines we wish to close my aforesaid Saving A/c & transfer balance to another Saving Bank A/c of SBI Indra Nagar, Kanpur branch having locker facility but Branch Manager is adamant to submit first KYC while he has informed vide his letter dated 09/09/2011 that he will close our account after 15 days (letter attached with my request letter wherein he has marked his footnote).

During discussion he misbehaved to us and unofficially informed that closing of accounts effects his branch performance.

Here we also wish to inform that a branch of SBI has misused KYC of a customer and forgery of 80 lacs has committed with the help of opening of account by using KYC while customer has given his KYC to use in pay of SBI Life Insurance premium. You are, therefore, requested to instruct SBI to resolve my problem or take necessary suitable action against guilty person.

Thanks,

Mamta Tiwari, 886 Avas-Vikas No.-1, Kalyanpur, Kanpur