[Resolved]  State Bank of India — Unknown transaction

Address:Bangalore, Karnataka

I have SB account in SBI NAL Branch, I have online banking facility and I used to do most of my transaction using it from past 3 years. I used to do transaction only in office PC or house PC. But on 11 may 2010 onwards problem started 1000 Rs has been debited from my account on that day to some unknown account. Ref is " TO TRAMSFER -UTR= SBI[protected] BENEF A/C [protected]". Similarly on 7 jun 2010 Rs 2500 and 28 jun 2010 Rs 4000 has been debited. This I came to know only after Rs 4000 has gone. I complained to one of the SBI official of our branch he was unable to trace the account no and told to complaint to cyber police. Then I mailed this to cyber police but I dont know wether they recieved my mail or not and finally I contacted Technical support for online banking in the net, those people took my complaint and gave complainrt no. when next time I called them they told phishing is going on. Until now I dont know how and where my money has gone. I have taken new pass word and afraid to use. From then on this transaction has stopped but still I have not able to get back my money or the reason How I had lost it.
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Aug 13, 2020
Complaint marked as Resolved 
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I receive my first credit card bill statement for SBI Credit Card and I just shok.there it was 4 transcation which was not done by me and that was such a big amout. I spoke regarding this to SBI Credit Card customer care I have register my complaint and they have asured me that they will solve this, but at the same time they want me to pay this amount too. which I cant. so please help in this.
Respected sir
my account in your branch SBI-TANDA, AMBEDKAR NAGAR to name of SHIV SAHAY and account no. is [protected] . On evening of 2-NOV 2010 I found that 400 rupees was lapse.
So I want to solved my problem immediately


Your sincerely
SHIV SAHAY
DATE[protected] VILL-MEDHI SULEMPUR
POST-SEMRA NASEERPUR
DISTT-AMBEDKAR NAGAR
MB.NO.-[protected]
i got a message to my mobile that 5000 Rs transaction has been done to my account in south india shopping mall. Ph:[protected]

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