[Resolved]  State Bank of India — WRONG INFORMATION ABOUT CARD

Address:Kota, Rajasthan

We the engineers of KTPS, kota wish to bring ... See Morein your kind notice that SBI credit cards were issued to KTPS engineers. Shri Vijay singh employee of SBI card, jaipur alongwith Mr Deepak Garg of SBBJ,Thermal Colony, Kota branch came to our plant and narrated a special corporate scheme having following features different from others:- 1. Rs 500/- will be charged one time, which will be refunded on the single purchase of Rs. 2000/-or more within 60 days. 2. There will be no Annual charges life time. 3. The interest rate will be @ 1.99% after due date of bill from the due date to paid date period. Also no penalty charges will be implied for this non payment on the due date. 4. An additional railway card will be issued free of charge having feature of discounted tickets ( no requisition form has been sent). However on receipt of card we came to know that the cards issued do not have these features. We therefore requested you to make the condition clear and charges must be deducted after clarification of above points only and if we want to continue . Few o[censored]s has already deactivated/surrendered the cards because of this misleading. Further on dt. 31.01.12 a call was received from no [protected] for giving 2000 points against purchase of Rs. 2000 or more within 60 days. Few o[censored]s agreed for this to keep the card continue for one year hoping the complaint resolution. Also when it is queried that those persons are still telling that yours case has been under process for approval as Corporate, we were answered that there is not such a procedure. Instead we were told to apply at your mail address for getting free Corporate credit card. We want to get our complaint completely resolved not a single complaint point adjustment. Yours, (All Engineers, KTPS, KOTA) ALOK JAIN ,AEN( [protected]) CARD No. [protected],
Kapeendra Agrawal,JEn( [protected]) card No. [protected]
ASHOK RATHORE Aen,[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Customer,

We have noted your concern & we are working on the issue currently. We will get in touch with you soon to further understand and address your concern.

Yours Sincerely
SBI cards
Dear Customer,

Thanks for talking to us. Hope your queries have now been resolved to your satisfaction. Do let us know in case of any further issues.

Yours Sincerely
SBI cards

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