[Resolved] State Bank of India — False commitment towards settlement

Sumit Agasti

from Siwan, Bihar

Address:

Maharashtra

Dear Sir,

I was using a SBI Credit card which for some bad billing and unceesery charges i have decieded to close the account

I am receipt and letteattaching a receipt of Rs. 40,000.00 against my full and final settlement vide receipt no.8827214 dated: 19/07/2007.

Please note I did not have any intention to re-use this card, hence there has been no tranaction after this payment. So the intention was to settle my credit card a/c bearing No: [protected]

This has been told repeated to officthe SBI officials but it was unheard. I was told by SBI team once the cheque gets credited I will get the settlement letter which i have not received either .

Now i am getting a regular calls and threatings from the call centres for which i am very harresed and mentally upset. This is a complete cheating to me. Seek your help sir

Regards

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Varun Shreeram Deshmukh

from Delhi, Delhi

SBI Credit Card — False Charges

I am holding SBI credit card in my name since 2007. From that period, within 3 months i have been receiving charges regarding 'Payment for Policy (Life Insurance) for Royal Sundaram when i have not purchased any such policy. I also have no communication/details regarding this particular policy from Royal Sundaram/SBI. I have frequently written to SBI regarding this matter, but there is no action. Wherever i have used/swipped the card I have made the payment on the due date. (there is once payment of 2300 odd INR, except that i have made no purchases with the same)

Now they are thtreatning me with legal action. Please help.