[Resolved]  State Bank of India — SBI Credit Card Service

Address:

Mumbai City, Maharashtra

Hi,
Last month, I got a call from[protected], where a lady was offering SBI credit card. She requested certain documents like my salary slip, etc. to process new sbi credit card. She also send one person to collect the required documents from my office. The person came and i filled the required form and also given the documents required. She later confirm that she received the documents and has started process for credit card.

After 15-20 days on 23rd July, I got a message on my given mobile number that my credit card request can not be completed becasue of some sbi internal policy. I call the lady, she told that she will confirm and let me know in 30 minutes. After that she didn't replied and I also forget the same thinking that the card is not issued.

But,on 4th Aug monrning i got a message from sbi card on my mobile as " Dear SBI cardholder, thank you for choosing sbi card. If you do not wish to receive any promotional/cash back offers and calls, please sms "NO call" to 56767"

No credit card was issued to me then how come the message stating me as SBI cardholder ???? Did anyone missused the documents I have given ????

I also call[protected] on 4th Aug morning itself, and told everything. where she told me that she will check and call me back in 30 minutes. But I didn't receive any call back. I was concern about identity theft and false transactions.

Then after the credit card person came with credit card after two days, I refused to accept the same because
1.Initially they told that they can't issue a card because of there internal policy
2.The complaint was already launched for the same and was under process
3.No insurrance from the company that it's not a case of identity theft till that day.

Again I got a call from the SBI card department asking me to pay Rs 551 for the statement on 4th sep10.
My question was how they can send the 551 statement without insuring that SBI card is deliverd.

It's looks a clear case of bad service from SBI card department.

Please help me out. I don't want any sbi card from now and will suggest all my friends to not to go for the same in all my blogs.

Thank you!
Arif Hussain
[protected]@gmail.com