[Resolved]  State Bank of India - Perambur, Chennai — Rude Behaviour of Pension Accountant - Mr Manohar

The Pensioner can remain somewhere in the ground floor and inform the concerned officer who is supposed to go to him personally or through some representative to complete formalities of life certification. The Branch Head and Section Officer should take cognizance of the situation of the Pensioner and act in a befitting way

AGED PEOPLE MUST BE GIVEN PERSONAL ATTENTION AND EMPATHY

Sir/Madam,
My Dad placed to his central A/c debitting from my NRI A/c No:[protected] cheque no 270041 was returned by SBI Perambur due to signature diff.I am using the same signature for the past 2 years placing to my fathers account how come suddenly the bank can reject my cheque?First time ever Iam not able to pay the loan at time some more the bank charged me the cheque return charges really ashamed..I planned to sue the bank ASAP...



Regards
Bala

I'm eager to know what remedial action has been taken by the branch & bank with respect to the complaint as well as whether Mr. Balasubramanian's problem has been resolved (has he getting his pension at last?).
- Srenivaas

Hi All,

The home loan asst. manager - Krishnamoorthy from Perambur branch- Chennai is Behaving rude to the client. We gave all the documents whatever he asked and he is not giving the complete list after two days he asked for another doc. like that 1 week he was doing the same. He is question us you all are educated people and dont you know all these procedure for loans - Hurting the client with his words. And more over he is not collecting the pending documents also. He says i cant come at your wish, i will come on my own comfort time and start processing. He is speaking rude to me rudely and cut the phone without any manners. As we are client to them they dont respect us. Very poor service. SBI has to take some action on this.

Impersonal and Rude Behavior of Accountant - Mr Sundar, State Bank of India (SBI), Chennai Egmore branch (opposite to Baby hospital),

I am pregnant impaired lady working in a company. One day, i went to SBI for some queries. Mr sundar State Bank of India (SBI), Chennai Egmore branch, deals me in rude and harsh manner, and treats customers in delicate manner. That accountant is treating all the persons and customers in rude manner. As a lady, i cant tolerate his harsh words...I don’t know what to do?.. Plz kindly take action on him.

THE PENSION SECTION IN THE STATE BANK OF INDIA, PERAMBUR IS IN FIRST FLOOR (NOT IN GROUND FLOOR). MOST OF THE PENSIONERS ARE AGED AND IN A POSITION TO GET THE FIRST FLOOR WITH STRAIN. SOME OF THE PENSIONERS ARE UNABLE TO GET THE FIRST FLOOR THEMSELVES DUE TO THE AGE. THEY REQUIRE THE HELP OF OTHERS TO GO TO FIRST FLOOR. THEREFORE, THE MANAGEMENT SHOULD TAKE EARLY STEPS TO BRING THE PENSIONSION TO THE GROUND FLOOR.

THE STAFF ATTENDING THE PENSIONERS SHOULD ADHERE THE GRIEVANCES OF THE PENSIONERS WITH PATIENT AND TRY TO SOLVE THE GRIEVANCES AND TALK TO THE PENSIONERS POLITELY. THE STAFF SHOULD NOT TRY TO EXPOSE THEIR POWER TO THE PENSIONERS.

THE DAY WILL COME THAT ONE OR ANOTHER DAY THE STAFF ALSO WILL BECOME A PENSIONER AS WELL AS AGED PERSON AND STAND BEFORE AN OFFICER TO GET THEIR PENSION. THIS SHOULD BE REMEMBERED BY EVERY YOUNG STAFF.

SOME YEARS BACK (MADAM) DIANA WAS IN THE PENSION SECTION AT SBI PERAMBUR. SHE BEHAVED TO THE PENSIONERS KINDLY AND POLITELY. SHE HAD DONE HER DUTIES SINCERELY. ONE SHOULD LEARN SUCH THINGS FROM HER. ALMIGHTY GOD MAY BLESS HER.

SBI PERAMBUR branch always worst public service.

If the customers wants to get their problems to be addressed and first to approach would be the Branch Manager. But if the customer have issues with the Branch Manager how it be solved at the earliest.

Perambur Branch Manager "MR. RAMESH KUMAR" does NOT process the requests in orderly manner.

For all other requests, they have their token system and are processed as per the token system. But there are no such tokens provided for any requests to the Manager in charge. So the Mr. Ramesh uses this to favor things for the people whom he already know. He makes people wantedly wait for long hours and sends them back saying in soft tone to come on another day to get it done saying he is busy and cant waste time.

I have noted that he always delays the work and make people suffer and leave the place in frustration.
And I have seen people visiting him for 3rd time also thinking the work would be done but unfortunately they have to be sent again to come another day.

He has more mood swings and does work according to his wish which is not right just because he is the Manager. He commands the people who come to him as if they are his slaves. He uses harsh words and doesnt give respect to aged people also. He takes pride in saying he has work to do as if others who visit the branch have no other work. Very sickening statement from a Branch Manager who does not acknowledge others time and life.

Mr.RAMESH does NOT know how to respect others precious time.

Hoping that there would be some change seen in PERAMBUR Branch, am here to submit now..