[Resolved]  State Bank of India — PRIVILEGE CIRCLE

Address:Mumbai Suburban, Maharashtra

I had got a call from SBI Customer Service stating that I have been selected for Privilage Circle Programme and I have to pay only Rs. 6180 for the same and the amount have been credited to my account immediately by SBI.

I had received the Plat5 Privilage Circle Programme vouchers with a gift. Vouchers have been issued validity upto Dec 13 however they had asked to fill the voucher before Sept 5, 2012, when I contacted them for the same i.e. once I called their Delhi Office they just banged the phone then I wrote to SBI Credit Card they gave Mumbai number when I spoke to them they say that I have to pay Rs. 250/- as booking charges in DD, however the Vouchers states that teh same can be credited to my account, they say they can accept as a spcial case the DD and I have to deposit the same to their Mumbai before starting.

I am afraid the hotels which they have been give will also fool me for the same. How I can trust a Priovilage Circle who does not trust me for Rs. 250 for credit to my credit card account.

I had written to SBI and also to their Vicepreside nt Divya Dhody Chief Nodal Officer Customer Service SBI Card D but they came back stating that they cannot reverse the same.

I had even spoke to their Customer Care they also are in a position to help me and eben went to the extent of saying that I want to cancel the card they said okay.

I have been using this Card for around 7/8 years ,

CAN someone help me out in this case. The Voucher No. of Privilage Circle is 682856 of Plat5 and SBI Case ID[protected].

My email id is plship.[protected]@gmail.com.

Thanks In advance.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr.Ramaswamy,

Thank you for sharing the details, we will get in touch with you soon and address your concern at the earliest.

Yours Sincerely,
SBI Cards.
Dear Mr.Ramaswamy,

Thanks for talking to us.Trust your queries have been responded. Please call SBI Cards helpline for further assistance.

Yours Sincerely,
SBI Cards.

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