[Resolved]  State Bank of India — Proudly online shopping by using my debit card nos

Address:

Jalpaiguri, West Bengal

Sir,
I am maintaining a DSP account [protected] at Nandigram branch code 1555, West Bengal. I am using SBI net banking. I intended to SMS alert of transaction at my new mobile no [protected] instead of [protected]. On 12 Jan 13, I have requested for same at online banking.

On 13 Jan 13 evening I got a receive call from [protected], Ashish Mehta, SBI Mumbai, Nehru Stadium, Mumbai. He claimed for an assistant of SBI Mumbai and on 14 Jan 13, I also got calls from [protected](SBI TOLL FREE) and[protected], Mohan Kumar, SBI Card Centre, Bangalore. Both of them asked me some questions for account verification as DOB, Address, account No, Card No. After I satisfied I gave them as they asked due to call from SBI Toll free Number. They told me SMS alert will be activated at my new mobile number within 24 hours.

I felt a doubt and went to nearest SBI, Khaprail, Siliguri ATM and check my a/c status. I found there are 10 transactions were made on 13 and 14 Jan 13 by online shopping, POS PURC, BILLDESK SBIPG and for the amount of Rs 94,300.00 debited from my account. I immediately changed my PIN No. I am holding my ATM debit card not handover to anybody.

You are requested to please query on the above subject and refund the debited amount at my account at the earliest.

My contact No - [protected]
E mail ID - [protected]@ymail.com Regards,
Tapan Kumar Manna
Siliguri