[Resolved]  State Bank of India — Cheque deposited without intimation

Address:

Pune, Maharashtra

Dear Sir,

I have taken a Home loan from State Bank of India. As per the agreement in between me and bank, the 1st year interest rate is 8%. For that I have given 12 cheques for monthly deduction of interest from my bank a/c.

14th or 15th of every month the payment has recd to bank after clearing the cheque. In the month of November also the cheque has cleared. But on 23.11.2010, Rs. 167/- has deducted from my bank a/c against the cheque return. I have confirm with my bank about the same. They told me that the cheque which deposited for Rs. 14677/- has been rejected due to insufficient balance in your bank a/c.

I have not given any cheque to any other person except to State Bank of India. So I contacted to SBI executive about the same. They told me that, we have given the cheque for clearing for Rs. 14677/- (cheque against the some kind of Insurance as per they said). But the cheque has not cleared. They given the cheque may be on 19th or 20th of November 10 for clearance without inform to me.

I asked them that why you people has not inform me about the cheque clearance. Their answer to me that we have not inform to customer before sending to cheque for clearance.

I have shocked after this answer. This is really bad thing which done by SBI.

please suggest what action to be taken?