[Resolved] State Bank of India — sbi atm cum debit card not working | |||
Respected sir Name:sreegandh Email:sreegandh.[protected]@gmail.com I am sbi customer and I am using sbi yuva atm cum debit card I have been facing tje similar problem as its menioned by othere here the registration process on the sbi website after more than 50 atempts and calling the customer care over 10 times they dont even understand your problem pure idiotic incompetent people the sbi customer service is all these started when the verified by visa I.e. that 3d secure system stopped giving forgot password option on the verfied by visa website when making online payment everytime I make online transactions I compulsorily change my password and this time I have forgot my password and I unable to chane it because the forgot password option isnt there I called up the customer care 5 times about this issue finally one person says u have to register your card on the VBV(verfied by visa) then it will give you option of password change!!! All this while online transaction was happening normally I asked him why is this been done he said its rbi regulation!!! Then more of misery started after nearly 50 atempts to register on SBI VBV website I am complain now sir. again 5 times I have called the sbi customer care service and they told nonsense procedures which dont exist on thier website. then they told to register complaint on the website which doesnt work as mentioned by many people above. finally they changed the tone to server is down!!! 3 days sbi server is down??? India'S largest bank server going down is ridiculous that to for 3 days and height of ridiculousness is that they havent fixed it yet passed 15 days I am not able to make any online transaction of the pure incompetentness of these sbi. sincere request please take action asap!!! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved State Bank of India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
It has been 9 days since I complained here and the problem is still not been solved!!!
Yes i am facing this problem too please fix this. now the verified by visa site is opening but it is asking for OTP during registration process. there is no information provided to get the OTP to mobile.
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Usless complain ing here to!!!