Address: | Ahmedabad, Gujarat |
Rs 330 has been deducted form my account on 30-March-12 for depositing local cheque at SBI, Nandesari (Vadodara) Branch.
While depositing the cheque, I enquired with concerned SBI officer, and I was given to understand that there would not be any charges for depositing the cheque.
When such a hefty charge was deducted, I met concerned officers at the branch. They blame CCPC who deducts such charges, ruthlessly. Letter from the branch manager is attached.
I enquired and found that None of the bank take charges for depositing the cheque. One can deposit at any of the branches without any charge.
SBI has never informed their customers or their officers about such charges for depositing the cheque (except silently putting that on website).
I would not have deposited the cheque, if concerned SBI officer was aware about such charges, and had given me correct information.
In view of that, is it justified to deduct my Rs 330/-??
I put up my complaint to SBI, and banking obdusman. But there is no response. Was this information helpful? |
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