[Resolved]  State Bank of India — Delay in settlement of SBI Credit Card

Address:

Uttar Pradesh

Hi
I am using SBI credit card since 2004, in July 2007 SBI card division offered me a over draft of 20000 which was wrongly delivered to some other address.In august 2007 I logged a complaint with SBI card division to withdraw the amount from the statement as I have not received the draft. They assured me of the same and asked me to wait 7 working days. in September also over draft amount of 20000 was reflecting in my statement,I requested bank again to remove the amount from the statement as I have not received the amount, they again assured me to do the same in next 7 working days. at the same time they started collecting EMI amount for the given 20000 rupees. In next month October 2007 I asked bank to close my card and settle the amount whatever principle amount due on me and close the card, reply come from bank side saying that they will remove the amount in coming month. I paid the bank 3 EMI for this 20000, which I have never received. from January 2008 I wrote a final mail to SBI card division to close the credit card account and settle the matter but despite all this they forward my matter to collection agencies, as I stopped paying them from January 2008. Due to collection agencies harassment behavior I changed my mobile number and decided not to pay until the back contact me. Then I started communicating with bank with email only. But bank by that time made due principle amount (8000) to 70000 which I refused to pay to bank as the entire delay in the process to close the card account was from bank side.
Now bank is asking me to pay 25000 and settle the case, which i am not willing to do, as the principle amount due on me was mare 8000 rupees. Also bank had forwarded my matter to CIBIL, I would like expert to suggest me what steps I should take to close this matter.