[Resolved] Sukam Inverter — Pathetic service of Sukam | |
This is to bring to notice that i bought a Sukam Inverter 450 VA on 11th April 2008 with two 45 AH batteries. Everything was well till February 2009. I gave a complaint vide no 03/158 on 04 March 2009. The service engineer came to inspect on 09th March 2009. He said that the battery is damaged and he suspected that the battery was damaged from the time of purchase as normally batteries dont get damaged so early. He completed the formalities for battery replacement and said that the same will be replaced within 7 days i.e. 16th March 2009. But till date the battery has not been replaced. Teh concerned people in the company either does not receive the phone call or gives petty excuses every time i make any enquiry.. Now i even doubt whether the battery will be replaced or not. Please advise how to solve this problem Kunal Ganguly [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
Sukam Inverter — replacement of battery
i had lodged a complaint on 16/09/08 regarding my inverter battery (which is dead ) . Engineer visited on 18/09/08 and said it w ill be replaced by 24/09/08 but it is not replaced even till date(29/09/08) and service center peoples are saying that it will take 2-3 days time more for replacement of battery . response from call center as well as service center is worst . they dont know even how to talk with costumer. I never suggest any one to purchase sukam product because of its worst after sale service and costumer care . my complaint no is [protected] and no one has come for the last 10 days
i've sukam inverter sr.no.2105070-d 600va, there was a problem of power supply a ten days ago i inform to my dealer located at.kapadwanj (gujarat) named laxmi batteris, but however my complaint is not solved yet, my business is about stock marcket & in our city power problems are toomuch... so kindly follow my complaint...
I am an engineer living in kaduna state of Nigeria. I bought 1 set of 7.5kva and 3 set of 3.5kva over a year now. Just last three month I had problem with two of the 3.5kva. I tried putting it right but no success my request here is that you help me with the complete circuit diagram of the 3.5kva so that I can use it as a guide. The 7.5kva is still performing wonderfully. Thank you.
KEVIN INVERTER 3.5 KVA — SERVICE
SIR I GET KEVIN INVETER 3.5KV 2YEARS BACK MY INVETER IS PROBLEM (PROTICTION MAINS MCP TRIP) IAM COMPLEANT IN MY DEALER 2 WEAKS BACK BUT WE ARE NO REPLY PLEASE SOLVE MY PROBLEAM SIR , S RAMANJANEYULU,NALLACHERUVU, ANANTAPUR DIST,CELL NO[protected]
Su-Kam Inverters — Replacement of Battery
SIR/MADAM,I WISH TO INFORM YOU THAT I AM ONE OF YOUR IRATE CUSTOMER WHO HAS BEEN HARRASSED SINCE OCT FOR THE REQUEST OF CHANGING THE BATTERY .I HAD LOGGED A COMPLAINT WITH YOU IN OCT AND SINCE THEN I AM CHASING WITH YOUR RUDE CUSTOMER SERVICE REPRESENTATIVES .WHENEVER I CALL AT YOUR SERVICE CENTER I AM ASKED TO WAIT FOR FEW DAYS .I HAD SPOKEN TO SOME LADY POOJA WHO IS ACTUALLY VERY SMART IN FOOLING CUSTOMER'S LIKE ME ...BY ASSURING ME EVERYTIME THAT IT WILL BE DONE FOR SURE.AND SAME IS THE RESPONSE WHICH I GET FROM YOUR GURGAON SERVICE CENTER. I WOULD SUGGEST YOU TO KINDLY CLOSE YOUR BUSSINESS IF YOU CANT MANAGE UR CUSTOMER'S NEED.I AM REALLY TIRED AND ANNOYED AT THIS POINT IN TIME AND MAKING MY LAST EFFORT TO ATLEAST LET YOU PEOPLE KNOW WHAT KIND OF SERVICE YOUR CUSTOMER'S ARE GETTING, IF BY ANY CHACE U R NOT AWARE. MY NEXT ATTEMPT WOULD BE TO TAKE YOU PEOPLE TO COURT ...IF IT IS NOT RESOLVED THIS TIME..YOU CAN REACH ME AT [protected], [protected]... MY ADDRESS IS
SATISH MOHLA
AC-2, 100B SHALIMAR BAGH
NEW DELHI 110088