[Resolved]  Sun Direct — After recharging cant get channel

Sun Direct — cannot recharge

how does the damn sun direct dth recharges i bought a recharge card & tried to recharge online but no response in my set top box the mistake is made by me is buying the sun direct

Coolpad2938 handsets from Reliance India Mobile. — No aftersales service.

I had purchased a coolpad 2938 handset on 05.Jul.09 from Relaince Web
World at thakur Complex.
As Emails coudn't be sent/received in subject handset
i brought the same to the notice of coolpad sales representative.
He inturn spoke to his seniors who had asked to get in touch with
Reliance customer care at *333.

Again on several occasions i contacted reliance customer care.
To my utter surprise customer care professionals kept on telling
that Coolpad2938 handsets are not sold in Reliance Webworld outlets.

Afterwards i had written to customer care with all details. Again i received the
same answer.

Then i sent scanned copy of invoice copy, for which they had replied
problem will resolved within days.

But nothing has been done afterwards. Every time a mail is sent standard
reply will be recieved saying proble will be resolved within two days.

It's really frustarting and disgusting to purchase a sub standard product after
paying Rs12500/- with no service back up from a company like Reliance.

Please escalate the same to highest level.

Reliance — COOLPAD 2938 ISSUE WITH DISPLAY

I hv bought coolpad 2938 from reliance web shop ( Borivali west- mumbai) end of may.
Within 2 months display has gone bad and has developed internal crack. I hv reported the issue
with service centre and reliance web shop but no solution has been provided till date.

THEY DO NOT HAVE DISPLAY OR ANY SPARES REQUIRED FOR THE COOLPAD
IN INDIA. SO PLEASE I RECOMMEND NOT TO BUY ANY COOL PAD MODEL FROM
RELIANCE SINCE THEY DO NOT HAVE ANY SERVICE BACKUP AFTER SALES.
The support is very very very bad. So i recommend not lose money in buying the same.,

I hv enquried with service centre , they told me that they have 5 hand sets still lying with them
for reparis. Hence coolpad hand sets are not reliable for long term.

Sun direct in Delhi is just direct "sun watching" and nothing else..., For last 4 days i have been trying to get a re activation card, oops n then when i finally managed to activate it through online, ...2 days passed after activation, 5 calls to the customer care personnels..., its still "technical problem" what they call it, please guys think 100 times before opting for sun TV dth, worst service providers, worst dealers and worst consumer care response

dear sir, i am arunmurugan i will buy sun direct dth on 29th april 2009 now i want sport package, now i forget my password now i need to pay the sport package so please change my password this is my smartcard no:[protected] pls replly to my mail id about ur deatils ok thanku
this is my email id: [protected]@yahoo.com now i am in kuwait pls replly me i waiting for ur replly

I got COOLPAD 2938 for 12k and made the greatest blunder. It proved to be complete waste of money. COOLPAD 2938 is another worst mobile handset release by reliance.

This has the worst camera, no flash.
Does not support gif for wallpapers.
Does not most of the video formats, even the most cheapest handset of GSM would play.
Navigation is very bad.
Attracts lots of dirt.

I recommend every one to shift to any other serivce rather than buying cheap, low quality and worthly less handsets provided by the Reliance Mobiles.

I was happy with Samsung SLIM and Nokia 6275 and both are now not avaiable.

I HAD RECHARGE MY ACCOUNT...AND I DID NOT GET THE CHANNEL..YET
MY PIN NUMBER IS [protected]
MY ACCOUNT NUMBER IS R[protected]
I MY ACCOUNT BALANCE IS 303.65

After recharging cant get channel
i am recharged a card worth 110 rupees, to PIN number [protected]. but even after two days i cant get channel.what are you doing at there, my valididity is becoming shorter!.smart cord no [protected]

Settop box is having problem and it has been handed over to the service vendor(Zig Zag DTH solutions) on 2nd Dec as per the advice of Sun Directhelpdesk. Still it has not been returned and i went to the service vendor thrice and called them more than times and they didnt respond to me properly. Hence i gave complaint on them to Sun Direct helpdesk on 12th Dec. Also Sun Direct helpdesk seems to be delaying in this. Still now i didnt get the settop box. Hence i am posting this online. Please do the needful asap.
Also i have done the recharge on 27th Nov from when the problem started and my amount is wasted without being utilised. 20 days passed after i recharged the account.

Complaint raised with Sun Direct helpdesk on ZIG ZAG - [protected]

E52-32 SEARCHING CHANNEL COMPLAINT

SIR THIS IS SWAMY FROM TODAY ON WARDS MY SUNDIRECT DTH HAS ONE PROBLEM IT IS E52-32 SEARCHING FOR SIGNAL PROBLEM