[Resolved]  Suzuki Access 125 — Thrissur Suzuki office

Address:

Kerala

Dear sir,

my name is vimoj.M.M . i am an unsatisfied customer of suzuki access 125cc

I had purchased the suzuki access 125 cc on[protected]

vehicle number KL-8 AS 5361 black access 125cc

At the time of purchasing the vehicle, Front shield and mud-guard were scrached.
As soon as we saw the defect we had informed the service centre about this defect. they had promised that they will clear the defects during the first service . they had also mentioned about it in the service book with seal and sign, so we believed them.
During the first service, they didn't keep their promise. They didn't clear the defects. And after a month just before the second service, the vehicle had gone through some scraches. this time they told us that because of this reason they can't clear the defects the vehicle already had. I can't believe it , I purchased this vehicle because of the quality of your service.

2 before the first service, there had some bubbles on the front mask. and we had reported about this complient also. Again they promised that they will clear these defects. Till now
there we got no sign of a good responce from them .


Is this your way of dealing with customers? We hope that you will take the neccessory actions to solve these problems .

We also hope that you won't treat us like your thrissur service centre..


thanking you vimoj



Vimoj M.M. Mobile : [protected]

marottikkal house . P.O. kanjany

PIN: 680612 Thrissur Dt. , Kerala