[Resolved] SVM Motors — Worst service and no proper reply by the honda dealer | |
To, The Manager, HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD, Dear Sir, I am using Handa Activa from 2003, I am very much happy about my bike performence, mostly I used to service my bike only in Honda authorised dealer. Last time I serviced my bike at your authorised dealar M/S BALAJI HANDA, T.H.ROAD, OLD WASHERMENPET, CHENNAI - 600 021, TAMIL NADU. I went there for general service only but they said engine has ceased it has to replace every parts of engine, I agreed for that, and they charged heavy bill for that(Rs- - 7600 (Labour itself - Rs - 2600) ) after charged this much they have not done the proper service. I gave the compliant but they didn't rectify the problem, again I have given compliant but they try to avoid me in worst manner. COMPLIANTS AGAINST BALAJI HANDA 1 - THEY HAVE TAKEN EIGHT DAY TO DELIVER THE BIKE WITH UNPROPERed SERIVICE(but they promised to deliver within four days) 2 - CHARGED HEAVY BILL THROGH HIGH LABOUR CHARGE 3 - NO PROPER CUSTOMER RESPONDS 4 - WHEN I GIVE THE BIKE FOR SERVICE 4.5 TO 5 LITERS FULE IN BIKE BUT ON DELIVERY ONLY 1 LITER FULE WAS THERE. 5 - WHEN I WENT FOR COMPLIANT ABOUT THE SEVICE AT LAST TIME THEY ASK ME TO COME AT 8.00PM, BUT I KNOW THEY CLOSING TIME IS 6.30PM, I RISED THE DOUBT ALSO, BUT THEY SAID FOR SATURDAY AND ALL THEY WORK TILL 9.00PM. THEN I BACK, AND AGAIN I WENT AT 7.20PM FOR GIVE MY BIKE, BUT I WAS SHOCKING THEY CLOSED. I HAVE GOOD OPENIAN ABOUT HONDA BIKES, ACTALLY I PLAN TO BUY HONDA UNICORN THIS MONTH, BUT THIS KIND OF ACTIVITIES ARE MAKE ME TO RECONCERN ABOUT MY PLAN HOPE YOU TO TAKE IMMEDIATE AND PROPER ACTION Thanking you, N. EZHIL Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved SVM Motors customer support has been notified about the posted complaint. | |
 99 Comments | |
Comments
I bought a new honda unicorn on november 2009...On january month suddenly my bike got some problem.i took my bike to honda dealer at redhills..they told ur bike engine got ceased...properly i left my bike for service..only first service has completed...before 2nd service i got this problem.3 weeks passed still they didnt repair my bike..saying that engine parts are not available...then for wat **** u r running a company.with a brand name
Reply
Dear sir
Ipurchased a honda unicorn from KDC HONDA, VATAKARA, CALICUT DIST, KERALA(I booked as on 14-feb-2009 and get delivery on 11-june 2009)there is somany complaints about their services . they are
1) on delivery of byke there is a scratch on right side of fuel tank and they promis to me it will clear on first service and this complaint is wrote on the back side of the service book but till now they could not solve my problum(service manager told me that tell to sales man if he is promised me to recover)
2) chain socket is damaged before third service (between[protected]kmtrs).They have no responsibility after the delivery of vehicle.
now i changed chain socket at HONDA SHOW ROOM KANNUR ON[protected]
But after 10 days it again damaged and complained there and they said to bring the byke on[protected]
this will effect my job (already went to VATAKRA more than 10 times evan though there is only 4 free services
Irequest you to take remedial measures about my complaints as early as possible and hope reply regards this complaint
my email ID :[protected]@gmail.com
phone NO: [protected]
vehicle NO : KL 18 E 6792
Yours Faithfully
SUBEESH
Ipurchased a honda unicorn from KDC HONDA, VATAKARA, CALICUT DIST, KERALA(I booked as on 14-feb-2009 and get delivery on 11-june 2009)there is somany complaints about their services . they are
1) on delivery of byke there is a scratch on right side of fuel tank and they promis to me it will clear on first service and this complaint is wrote on the back side of the service book but till now they could not solve my problum(service manager told me that tell to sales man if he is promised me to recover)
2) chain socket is damaged before third service (between[protected]kmtrs).They have no responsibility after the delivery of vehicle.
now i changed chain socket at HONDA SHOW ROOM KANNUR ON[protected]
But after 10 days it again damaged and complained there and they said to bring the byke on[protected]
this will effect my job (already went to VATAKRA more than 10 times evan though there is only 4 free services
Irequest you to take remedial measures about my complaints as early as possible and hope reply regards this complaint
my email ID :[protected]@gmail.com
phone NO: [protected]
vehicle NO : KL 18 E 6792
Yours Faithfully
SUBEESH
HONDA SCOOTER — non proper service
dear manger. your service staff no proper check after washing.I see the probem is many time no proper washing, no proper brakr maching. one time brake shoes are change. I am honda family member. my complain are no see and not proper satify. I hope you check the system and all service manger are read the honda system.honda system is custmer are full satify.HONDA /MOTORCYCLE — CHEATING AND GIVING FALSE INFORMATION
SIR,1. Mr Susant Das is posted as the manager of the Honda motor cycle at puri,orissa.
2.He has give me false information and charge excess bill in assosories.
3.He donot accept the banker chaque and force me to give the payment in cash. by which I faces problem.
4.When the manager attitude is cheating and manupulative how can we expect the warranty services from the company.
pl guide me.
with thank.
Manoranjan Jena
To
The
Manager Honda Motor Manesar
I want to buy Honda active for my wife so I have visited at Ganpati Honda Near Sector 14 Gurgaon and
I booked one active they told me you will get this schooter by 18th of September but still after so may contacts I don’t received any call from Ganpati Honda.
And in ganpati Honda the reception girls are also don’t know how to speak with the customer and I think they don’t know anything
Please tell me the reason why Honda is not deliver active at the time
Thanks
The
Manager Honda Motor Manesar
I want to buy Honda active for my wife so I have visited at Ganpati Honda Near Sector 14 Gurgaon and
I booked one active they told me you will get this schooter by 18th of September but still after so may contacts I don’t received any call from Ganpati Honda.
And in ganpati Honda the reception girls are also don’t know how to speak with the customer and I think they don’t know anything
Please tell me the reason why Honda is not deliver active at the time
Thanks
hi me ashwani from ambala city, purchased a honda dazzler on 13th aug.2010 from S.D.honda.By misfortune a car hit my bike on 25th nov. & some parts of bike got damaged.same day i submit estimate to the insurance company.company dealer mailed all the requirement to gurgaon office on 27th.but there is no responce since 2 months.i call to the dealer as well as gurgaon branch regularly.but they give me false excuses everytime.plz. do needfull.
Ashwani kumar,
[protected]
Ashwani kumar,
[protected]
i have bought Honda Unicorn in 2006 .Now i have a problem with my bike and when i checked with a mechanic then he informed me that the engine's COUNTER SHAFT is not working properly.So i visited lots of Honda authorized spare parts dealer in ernakulam and Coimbatore as well but the dealers are saying that there is no stock available there.And i have been searching for this parts for the last two months so please provide me from where i will get this part.
Yours Faithfully
Ajesh P Kuttan
mob:[protected]
Yours Faithfully
Ajesh P Kuttan
mob:[protected]
To,
M/S BALAJI HANDA,
T.H.ROAD, OLD WASHERMENPET,
CHENNAI - 600 021, TAMIL NADU
Dear sir,
Today i came to our showroom to pay the cash for the Honda shine.
The way our employees reacted is very bad, they not giving a respect and not talking in a proper manner(especially the manager his name is Vijay.).
I waited for around 1 hour to pay the amount in the cash counter and after paying the amount i waited 30 minutes to get the bill receipt.
M/S BALAJI HANDA,
T.H.ROAD, OLD WASHERMENPET,
CHENNAI - 600 021, TAMIL NADU
Dear sir,
Today i came to our showroom to pay the cash for the Honda shine.
The way our employees reacted is very bad, they not giving a respect and not talking in a proper manner(especially the manager his name is Vijay.).
I waited for around 1 hour to pay the amount in the cash counter and after paying the amount i waited 30 minutes to get the bill receipt.
Honda/ CB twister — against authorised dealer
Dear,In my CB twister i have facing problem regarding bettery not working properly and its shockups also not working good, but your authorised deelar not solving my problem.they do not changing its part while its on warrenty.
platinum honda — late repairing of bike
my bike name is honda twister. my name is nait ram and address is lalheri road, G.T.B. Nagar,Street no- R-11, House no.-300, city khanna, distt.- ludhiana, state- Punjab. I got with an accident on[protected].and my bike has got damaged in this accident. I have insurance of this bike. So I have
send it to plantinum honda agency for repairing but till now I have not got any response
or repairing of my bike.
I have visited plantinum honda agency and contact person but haven't got any response do to this in - convenience. I am suffering my daily travelling plans. I always
get late from office and others activities. Please get serious action regarding this. agency address is :-
Opp. Grain Market G T Road,
Khanna - ,
Punjab
Phone:[protected], 506003
Mobile No: [protected]
Fax:
Email: [protected]@yahoo.co.in
please do the needful
thanking you for anticipation
Honda Twister Motorcycle — Late repairing accidental motorcycle
Dear Sir,As per my pervious camplaint sent to you regarding my bike which is broken in small accident. I have already send you all the details in last mail.
I haven't still got my bike after repairing. This is causing me inconvenient. almost more than 10 days. i have visited to office and met to MD but no response got from them.
Please take it on urgent basis.
Address of honda agency
Platinum honda
Opp. Grain Market G T Road,
Khanna - ,
Punjab
Phone:[protected], 506003
Mobile No: [protected]
Fax:
Email: [protected]@yahoo.co.in
Regards,
Nait Ram
[protected]
HONDA MOTOR CO. LTD — gear shifting problem
GEAR SIFTING PROBLEMSir, I have purchased a new Honda twisterFrom SHRERIT AUTO PVT. LTD JAIPUR Sir . I have purchased the bike on[protected]. From purchasing date I have facing gear problem continuously. . . I am reporting continuously to the dealer. They told me to come to service center to rectify the mistake .But my problem IS not rectified till now.IT IS MY 3rd COMPLAINT TO YOU .BUT I AM NOT SATISFIED FROM THE DATE OF PURCHASE TILL NOW. PLEASE SOLVE MY PROBLEM.
Model Code CBF110A. Frame noME4JC47- 2CA8018042. Engine noJC47E-0023704.Reg No RJ 14 BA-9357
Rameshwar Dayal Sharma
22,Madhuvan Vatika
Paldee Meena
Agra Road-JAIPUR (RAJ,)
Mob no-[protected]
I am having unicorn and activa both 2005 model but I am facing problem for service.We have only one authorsed service centers in mavelikara.We have to go between 6.30 am to 10.00am and wait for long to give the bike for service.Hence I would like to ask you a question that why can't you put more authorised service agents as they could not hand ill the load and creating problems to the customers?All other bike companies are having enough authorised service centers.
JOHN VARGHESE
Padinjaree veetil(anooj nivas)
Kallimel P.O
Mavelikara
Alappey
KERALA
[protected]@rediffmail.com
cell-[protected]
JOHN VARGHESE
Padinjaree veetil(anooj nivas)
Kallimel P.O
Mavelikara
Alappey
KERALA
[protected]@rediffmail.com
cell-[protected]
To,
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
Dear Mr.N. EZHIL,
I have purchased a honda stunner cbf bike on 20th january 2011 from globas honda showroom near outer ring road and the service stattion is rohini honda near rithala metro station.At the first service i asked the worshop person about the problem facing of a below average as i was commited to 50-60KM/L whereas i was just recieving a average of 35-40KM/L. I asked him to sort out the problem and i waited to see that in the next month but the problem was the same so at the second service i repeditly asked the same problem resolution from the same person so he replied to me that it will take time because of that i am not able to drive the bike to long routes. So it is my humble request to you to please sort out this problem as soon as possible and response the status on my ID airwaves.[protected]@gmail.com as i am facing a huge trouble...
Thanking You
Karan Wadhwa
The Manager,
HONDA MOTORCYCLE AND SCOOTER INDIA PVT LTD,
Dear Mr.N. EZHIL,
I have purchased a honda stunner cbf bike on 20th january 2011 from globas honda showroom near outer ring road and the service stattion is rohini honda near rithala metro station.At the first service i asked the worshop person about the problem facing of a below average as i was commited to 50-60KM/L whereas i was just recieving a average of 35-40KM/L. I asked him to sort out the problem and i waited to see that in the next month but the problem was the same so at the second service i repeditly asked the same problem resolution from the same person so he replied to me that it will take time because of that i am not able to drive the bike to long routes. So it is my humble request to you to please sort out this problem as soon as possible and response the status on my ID airwaves.[protected]@gmail.com as i am facing a huge trouble...
Thanking You
Karan Wadhwa
A GRIEVANCE!
ON 8-5-2011 I SERVICED MY BIKE ON JP HONDA SERVICE CENTER .THE SERVICE PERSON FORGOT TO PUT NEW ENGINE OIL AFTER TAKING OUT OLD ENGINE OIL. ON 9-5-2011 THE ENGINE GOT SEIZED AND I FACED SEVERAL PROBLEMS.
NOW WHAT I DEMAND IS:-
CHANGE OF ENGINE
PLEASE LOOK INTO THE MATTER SERIOUSLY
KINDLY NOT IGNORE THIS MESSAGE AS I AM IRRITATED TO SUCH LIMITS THAT I WILL SEEK GRIEVANCE REDRESSED FORUM FOR DOING GOOD TO THE HARASSMENT SUFFERED BY ME.
DOES YOUR SERVICE END BY THE POINT OF SALE IT SELF, IS NOT AFTER SALE A PART OF THE DUTY?
LOOKING FORWARD TO CONTINUED RELATION WITH YOU...
REGARDS,
Date: - 12/05/2011
(MR. FAISAL HASHIM)
(MOB NO [protected])
DEALER NAME : - JP HONDA CHOWK LUCKNOW
VEHICLE NO – UP32-DQ8767
ON 8-5-2011 I SERVICED MY BIKE ON JP HONDA SERVICE CENTER .THE SERVICE PERSON FORGOT TO PUT NEW ENGINE OIL AFTER TAKING OUT OLD ENGINE OIL. ON 9-5-2011 THE ENGINE GOT SEIZED AND I FACED SEVERAL PROBLEMS.
NOW WHAT I DEMAND IS:-
CHANGE OF ENGINE
PLEASE LOOK INTO THE MATTER SERIOUSLY
KINDLY NOT IGNORE THIS MESSAGE AS I AM IRRITATED TO SUCH LIMITS THAT I WILL SEEK GRIEVANCE REDRESSED FORUM FOR DOING GOOD TO THE HARASSMENT SUFFERED BY ME.
DOES YOUR SERVICE END BY THE POINT OF SALE IT SELF, IS NOT AFTER SALE A PART OF THE DUTY?
LOOKING FORWARD TO CONTINUED RELATION WITH YOU...
REGARDS,
Date: - 12/05/2011
(MR. FAISAL HASHIM)
(MOB NO [protected])
DEALER NAME : - JP HONDA CHOWK LUCKNOW
VEHICLE NO – UP32-DQ8767
Respected sir
I have Honda bike CB Unicorn Dazzler .Now i give services in chennai anna nagar JSP HONDA i give 2nd services. I already told 1st service very very low mailage that mailage is only 22kmpl, head light problem & tapped noice. He is not given responce.
Bike:Honda CB Unicorn Dazzler
Bike NO :TN 01 AP 0883
Job Card no:5199
Bike chase no:ME4KC09AAB8035696
Owner name VIJAY ANAND
Mobil no:[protected]
Address:No 43/28 valliammal street kilpauk
chennai-600 010
Regards
Vijay anand.S
[protected]
[protected]@gmail.com
I have Honda bike CB Unicorn Dazzler .Now i give services in chennai anna nagar JSP HONDA i give 2nd services. I already told 1st service very very low mailage that mailage is only 22kmpl, head light problem & tapped noice. He is not given responce.
Bike:Honda CB Unicorn Dazzler
Bike NO :TN 01 AP 0883
Job Card no:5199
Bike chase no:ME4KC09AAB8035696
Owner name VIJAY ANAND
Mobil no:[protected]
Address:No 43/28 valliammal street kilpauk
chennai-600 010
Regards
Vijay anand.S
[protected]
[protected]@gmail.com
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Old No: 30, New No: 65, Medavakkam Tank Road, Kilpauk, Chennai, Tamil Nadu, India - 600010
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