[Resolved]  Tata Docomo — RECHARGE AND ROAMING SERVICES

MY TATA DOCOMO MOBILE NUMBER :[protected]

DEAR SIR,

ON 1ST OCT,2010 I PURCHASED INTERNATIONAL SIM FROM TATA DOCOMO MANGALORE. THEY TOLD ME IT WILL WORK IN DUBAI (U.A.E.) BUT COMING I NOTICED THAT INCOMING CALLS AND INCOMING / OUTGOING MESSAGES ARE ONLY WORKING. OUTGOING CALLS ARE NOT WORKING.

ALSO, ON 03/03/2011 I RECHARGED RS.501/- AND 25/03/2011 I RECHARGED RS.500/- ONLINE. I RECEIVED A MESSAGE FROM THEM THAT RECHARGE IS SUCCESSFUL BUT AMOUNT IS NOT CREDITED TO MY MOBILE. MANY TIMES I SENT MAIL FROM HERE NO PROPER RESPONSE THEM. ALSO I CALL THEM FROM HERE MANY TIME THEY KEEPS HOLDING LINE MORE THEN 20MINUTES AND DISCONNECTING THE LINE. VERY DIFFICULTY TO CONTACT THEM. TILL TODAY RS.1,001/- NOT CREDITED TO MY MOBILE OR MY ACCOUNTS.

ALSO I REQUESTED MANY TIME FOR "DO NOT DISTURB FACILITY" FOR SERVICE PROVIDER MESSAGES AND CALLS. STILL NO ACTION TAKEN FROM THEM. I LOST MY MENTALLY PEACE AND MONEY FOR CALLING THEM FROM HERE ALSO MY TIME. I NEED COMPENSATION FROM THEM.


THANKS AND WAITING FOR YOUR SUPPORT AND ACTION


REGARDS


RONALD ARTHUR RODRIGUES
U.A.E. MOBILE NUMBER :[protected]
[protected]

DEAR SIR,

MANY TIME I SENT MAIL WITH DETAILS, NO PROBLEM AGAIN I WILL SEND NOW.

I RECHARGED ONLINE FROM MY ‘AXIS BANK’ ACCOUNT. ON 03/03/2011 RS.501/- TRANS. ID : [protected] AND ON 25/03/2011 RS.500/- TRANS.ID : [protected]. BOTH TIME I GOT MESSAGE THAT RECHAGE IS SUCCESSFUL BUT AMOUNT IS NOT CREDITED TO MY MOBILE.

FOR ROAMING SERVICES : I AM USING ‘KARBONN’ DUAL SIM MOBILE MODEL NUMBER ‘K444’. SIM 1 I AM USING TATA DOCOMO AND SIM 2 I AM USING AIRTEL. AIRTEL IS VERY FINE. FROM AIRTEL I CAN MAKE OR RECEIVE CALLS AND MESSAGES. BUT FROM DOCOMO I CAN RECEIVE OR SEND MESSAGES AND ONLY RECEIVING CALLS. OUTGOING CALLS ARE NOT WORKING. SIGNAL IS FULL. I CHANGE THE SIM TO MY NOKIA N95 AND ALSO TRIED. BUT SAME PROBLEM.

I AM NOW IN SHARJAH (U.A.E.), MINE ETISALAT AND DU BOTH SIMS ARE WORKING FINE AND GOOD SIGNAL.

MINE U.A.E.’S CONTACT NUMBERS ARE[protected] OR[protected].

FOR DND ISSUE : I AM RECEIVING MESSAGES FROM:
1. ‘Airtellive (AL)’ MESSAGE CONTANING ‘LOVE’ QUOTES.
2. ‘Airtellive (AL)’ MESSAGE CONTAAING ‘ HI YOUR SUBSCRIPTION TO WEEKLY KANNADA REGINAL LOVE TIPS ALERT SERVICE WILL BE RENEWED IN NEXT 72 HOURS & YOU WILL BE CHARGED RS.10/-. TO UNSUBSCRIBE CALL 155223 (TOLL –FREE). – I DIDN’T SUBSCRIBED ANYTHING THEN WHY THIS MSG IS COMING..

WAITING FOR ACTION AT THE EARLIEST.


REGARDS



RONALD ARTHUR RODRIGUES
[protected]
[protected]

DEAR SIR,

NOT I DIDNT GET REPLY FOR LAST COMMENT OR NOT ACTION TAKEN FROM TATA DOCOMO.

RGDS

RONALD

DEAR SIR /MDM.

NO ACTION TAKEN FROM TATA DOCOMO TILL NOW. I DIDNT GET ANY REPLY FROM THEM SINCE LONG TIME.

REGARDS

RONALD

Brother Its not Top service provider its FLOP Service Provider