[Resolved]  Tata DoCoMo Postpaid Connection — NON ACTIVATION NO VERIFICATION

Address:Mumbai City, Maharashtra

HELLO,

THIS IS DHIRAJ CHOUHAN HERE FROM MUMBAI HAVE GOT AN SALES CALL FOR THE TATA DOCOMO POST PAID CONNECTION FROM SOME MIRA ROAD SALES COMPANY ON DT.21.03.12 PLAN 199 AND I GOT AGREE FOR CONNECTION WITH THE CHOICE NO.[protected] FROM THE GIVEN OTHER OPTION THROUGH MESSAGE ON THE PAYMENT OF RS.350/-, AND THE COMPANY SEND THE GUY TO COLLECT THE DOCUMENTS WHICH INCLUDE MY PASSPORT PIC & XEROX COPY OF MY ELECTION CARD AS WELL AS THE COPY OF AADHAAR CARD, HE HAND OVER ME ONE TATA DOCOMO POST PAY SIM PACKET AFTER THE PAYMENT OF RS.350/- ON DT.01/2012 WITH SOME RSN NO. AND ICCID NO. MENTION THEIR, AS PER THEIR RULES & SYSTEM OF ACTIVATION AFTER VERIFICATION WITHIN 24 HOURS, I WAS REALLY HAPPY WITH THE WORDS I GOT IT AS IM ALREADY AN RELIANCE CUSTOMER ITS VERY HARD TO GO FOR SOME OTHER CONNECTION, TILL THIS THE STORY WAS OK AS I WAITED FOR NEXT 48 HOURS TO GET THE VERIFICATION DONE FROM YOUR SIDE, BUT THERE WAS NO REPLY FOR THE SAME AND SO FOR THE DOUBT AND THE QUERIES I AGAIN CALL BACK TO THAT NUMBER-[protected] ON THE NAME OF MS.SHARADA SINGH GIVEN BY THE GUY WHO CAME TO COLLECT THE DOCUMENTS, BUT UNFORTUNATELY IT WAS SWITCH OFF TILL DATE.

TILL DATE ITS ALREADY 10 DAYS GONE BUT STILL NOW THERE IS NO VIEW OF VERIFICATION VISIT OR A SINGLE CALL TO GET MY NUMBER GET ACTIVATED, THEN ALSO I TRIED TO COMPLAINT FOR THE SAME ON SOME OF YOUR CUSTOMER CARE NO.[protected], [protected],[protected] AND NODAL OFFICER NO.[protected], BUT IT WAS ALL MY WASTE OF TIME AND I DIDNT GOT ANY POSITIVE REPLY NOR THE CALL GOT CONNECTED FURTHER.

SO I REQUEST YOU TO LOOK AFTER THIS MATTER IMMEDIATELY AND CONTACT ME ON MY NO.[protected], [protected] FOR THE FURTHER PROCESS ANY ALSO I DON'T HAVE THE TIME TO VISIT ANY OF YOUR COMPANIES GALLERY AND IF NOT THEN PLEASE REFUND MY AMOUNT OF RS.350/- AS SOON AS POSSIBLE.PLEASE DONT SPOIL YOUR COMPANY'S NAME.PLEASE DONT LET ME TAKE ANY LEGAL ACTION AGAINST COMPANY.


THANKING YOU,

DHIRAJ CHOUHAN.
[protected], [protected].
29, LAXMI NIWAS, GROUND FLOOR,
ROOM NO.1, S.P.ROAD, 4TH LANE,
NAGPADA, MUMBAI - 400 008.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Dhiraj,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
My tatadocomo number [protected], i lost the number so did not make the payment, so i received the SMS to call the number to avoid legal action.

The billing adress is still unknown, i did not signed my customer application form.

I request to cancell the number, I called to the number which i received that to avoid legal action, thet person told me to pay Rs.500/- to cancell, i did that but still bill comming for RS.1700/-


Now one lady called me to make the payment, they generated the legal notice.

Kindly contact me
Anbarasan ([protected])

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