[Resolved]  Tata Main Hospital — VERY BAD SERVICE AND TREATMENT

Address:East Singhbhum, Jharkhand

My brother admitted on 29/10/2010 due to spine injury and he has paralysis in his leg and partial paralysis in hands. Then he was able to respirate and talk smoothly. Dr. F B singh said that he had to implant plates by operation as early as possible. Operation was postponed on 1st november, 2010 due doctor was on leave on sunday. Before operation a doctor said to me that he might been taken to CCU for 4-5 days and it would cost Rs.10000/- per day. I said "ok". After operation he was able to respirate. He was taken to CCU on 1st Nov. after operation. On 2nd Nov morning when all family members are at home and my brother's friend was there the hospital authority had decided to shift him in ward without taking any consent from us and at CCU noticeboard on 9:30 am, 2nd Nov updated my brother's condition was critical. We were happy becoz he was transferred to ward but by afternoon he was feeling uneasy in breathing. We complained it to doctor he swiched off his mobile and not taken any action we were panicked and phone to GM of the hospital and finally doctors came after 4 hours and my brother had been taken to CCU and he was taken on ventilation. From next day doctors' started cursing one Dr.Majumdar said that my brother was never able to walk "uske jeene ka kya fayda"(His life is without value). Whenever i asked him technical question about my brother health their replies were cursing only. After 28 days on ventilation almost and Rs.3-4 lac spent and listening such statement we decided to take risk and decided to shift to Cuttak. On 29th Nov on ventilation we had shifted the hospital authority had not given MRI report and other report the then i was not there. My old aged father went with ambulance to Cuttak when doctor from Cuttak want to talk to Dr. F B Singh he swiched off his phone and he denied to talk. Amazingly ventilation was removed on 2/12/2010 in Cuttak. Doctors of Tata Main Hospital made money from us, we are a middle class family we have taken loans and credit for paying bills and doctors of TMH have done duty of recovery agent only. During CCUperiod in TMH by listening such cursing word my brother tried cutting his ventilated pipe several times. Doctors provoke him to do sucide. These are doctors? and when i was going to Resident Medical Officer for estimate he said it would take 3-4 days b'coz his typist was on leave i[censored] want now u have to go to personal department and arrange a typist. What a funny management he and TISCO's Hospital is unable to arrange a typist.I have seen dengue patients thsoe who are non-employees are 10-20 days in CCU b'coz they(Hospital) are earning from them. This is big Hospital in Jamshedpur. But is it a Hospital?
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Aug 13, 2020
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I completely agree with Mukesh who had posted the bad service at TMH. I had a similar experience in which the concerned doctor was quite rude. When someone goes to a doctor, he at least expects a little care and concern from the Docs side. Here I found none of that. The doctor was arrogant and stomped around his cabin with anger when I requested him for some advice. I will not take names here but this is surely not the way to treat a patient. A person who trusts you completely and is ready to get operated by you. I accept the fact that TMH is probably overcrowded and short staffed but still a little care from the doctors side does help. I have respected the TATAs all my life and as a resident of Jamshedpur know the services that they provide to the public in general. Still this experience has left a bad impact on the way I used to think about the Hospital.
What I really am angry about is that the Doctor treats you like he is doing you a big favor.
Hi, I am fully agree with you. We also had a very bad experience with TMH. Even the patient was employee of Tata Stell itslef. My Father was admitted in TMH 2-3 times in past one year for the same type of issue. Everytime TMH doctors advised for Blood, xray, ultrasound test etc. But after all the tests while asking for an update they were saying everything is fine. no any problem at all. but in the blood test clearly its showing the all enezymes levels were not in the range. after that in jamshedpur other hospital we visited and the found the problem with the same type of diagaonis process and the suggested for urgent surgery. Already i asked question to TMH admin team that why not their doctors were able to find out the issue. they don't have skills. why they playing with the life of person? we need to pulish the TMH great work in every where so that the maximum person know about the TMH culture.
TMH is the only higher centre at Jharkhand. Majority of high risk patient rush to TMH. I think TMH catering very good services inspite of limited resources.It is not possible any where to satisfy every one.
I M.P.N. Nair, Ex-employee of Tata Steel would like to bring to your kind notice that my wife Late Valsala Nair was admitted on 31st December, 2012 in ward no. 7B for the treatment of Viral pneumonia ( as informed by the doctors). She was shifted to the Intermediate Care Unit on 2nd January, 2013 with the complaint of Pulm. Oedema. She was under treatment of Dr. Sangitha Kamath and Dr. Amarpreet Paul in 7B ward. Whenever we approached the above referred doctors to know about the condition of the patient, their attitude was very casual. We never got proper reply from them. On 8th January, 2013 she was again shifted to the ward from the IMCU and she was discharged on 11th January, 2013. On 12th January, 2013 inspite of being brought to the Emergency in an unconscious state, she was not admitted to the ICU. From 12th January, 2013 onwards she was under the treatment of Dr Niraj. I am sorry to state that being a doctor by profession his behaviour was very rude and arrogant towards the patient and the patient’s relatives ( e.g. just before being shifted to the ICU on 21st January, 2013 when she was gasping for breathe, in Hindi he told her to close her mouth else insects would enter her mouth. He also said that she was normal and was just acting. Minutes later Dr. B.S. Rao saw her condition and advised to shift her to the ICU where she passed away on 24th January, 2013). From 14th January, 2013 Dr. Niraj was experimenting with my wife’s condition and had a very unprofessional approach (e.g. when her condition was deteriorating, my son approached him to attend the patient but he misbehaved with him). I saw my wife suffering and struggling for life in this hospital day by day.

I am sorry to state that the treatment given by the doctors and the behaviour of the nurses has gone down from bad to worst. They were reluctant to provide medication when it was desperately needed. It was the same hospital where my daughter’s 7th month baby survived nine years back. From the day my wife was admitted she kept on telling us that she will not survive because she felt that the treatment given and the approach of the staff was not at all caring and irresponsible in their approach (especially during night shift).

I hope you will take necessary measures to help built patient and their relatives’ confidence by giving proper treatment for any type of cases. Even though for us it is being a permanent loss which can’t be compensated in any way.


M.P.N. Nair
TMH is the worst private hospital I have ever visited. The doctors and other staff are very rude and insulting towards patients and their relatives. More ever they totally lack the desired knowledge and skills needed for their profession. I would advise that if you want to live never visit TMH or your days are over.
The worst hospital in India and the world.
The medical profession is supposed to be one of selflessness and humility. As a kid, I aspired to become a doctor just listening to stories or reading books of doctors who were treated next to God. However, my recent experience has shattered all these notions.

My mother was admitted for a laparoscopic cholecystectomy(lab chole). The first thing that strikes you is the sheer negligence of the nurses. There are patients screaming around when trainees are made to inject, or an old lady lying in her own bed o[censored]rine, while the attendant is no where to be found. The AC is at its minimum, and no one is around to modify the temperature. Patients are shivering, constantly requesting, but in vain.

Secondly, is the attitude with which the nurses or sometimes even doctors on rounds answer to your queries. On one hand, they put up boards stating that a patient is entitled to question the staff regarding medication or any other query regarding his/her medical condition. While on the other hand, they ignore your questions or answer them in the briefest way possible. When I requested to consult the doctor after my mother's operation was over, I was told that since my relative had already met him once, there was no need of consulting him again.

On the day of discharge we were told that even though the formalities would start in the morning, it would be mid afternoon by which she could be discharged. Strangely, no one kept us updated on the progress. It was only around 2 when I went to the sister's room to check on the status, I was told the bills have already been sent to the counter. Isn't it basic decency to keep the patient's family informed?

Overall, it wasn't the best experience that a patient can recollect. A middle class family struggles a lot to make ends meet, and when they do spend amounts that burn a hole in the pocket, they at least expect to get a fruitful return. You tend to lose faith in humanity and the medical profession when you go through such situations.
I agree to your complaint this hospital is very poor treatment, doctor's and nursing stap. Only make money all the concern staap as nurses to rmo
I am ranojit palit
My grandfather Nikhil mitra was addmitted in tmh on 11 February 2017 and the tmh dr. Gaguly and dr.ashish were looking after him in next day he was perfectly fine and he was talking with us he was having breathing problem so oxygen pipe was put in mouth and then they put blood in body but first they will see that the blood is circulating but no they continuously supply 2 bottle but blood was not circulating and then after dr. Told that he had pneumonia in lungs and he is not able to breathe but dr. Told that pneumonia was cause in tmh ccu
And dr. Has also accepted it
But after 2 day when my mom go to hospital the doctor told that the patient is not able ro take any medicine and he is also not detoring from night and dr. Told my mom that whai i will do i will process or not
Then my mother told yes you have proces
And dr. Asst told that the patient will not survive more than 24 hrs but he survied then
Then my grandfather was stable for 4 to 5 day and dr. Told that the pipe of lungs are block .then my mother sent a tmh doctor who was our friend she told that the pipe of lungs are block because of blood that they gave to the patient no medicine was going into the lungs to cure the pneumonia
But yesterday on 19 feb 2017 there were asst doctor because it was sunday they change a pipe and after 5 hrs my grandfather dyed it was all doctor fault the bloody doctor killed my grandfather dr.gaguly and dr. Ashish and there asstant it 's a bad and worst hospital
Please take any action of it
Please
I shri Joy Banerjee working in Karim City College admitted in JGMH in ward 2A on 15.05.2017 for total thyroidactomy under the surgeons Dr.AshisKumar and Dr. Prasanna Dora and I think they are outstanding oncosurgeons and an asset of TMH. I felt there very comfortable. Service of nurses towards the patients were outstanding specially Sister Aprna, Sushmita who were kept total care on me.
Only the discripency is found in the area of cleanliness and AC systems. Please modify them and rest is ok.
Thanks to the management of TMH.
The TMH is worst than any Govt Hospital & it should be banned immediately.

We had been admitted in TMH on 19.08.2018 as our car had been hit by one HIBA truck at Kandra Toll gate while we are going to Ranchi from Ghtasila. The following are incidents which shows how careless are the Doctors & nurses:
1. My wife had a deep cut in the head and the stich is done very unprofessionally which had been e-stiched in Ranchi.
2. The wrinkle of my wife got fractured and they done it simply old type of heavy plastering which is very heavy & burden to the patient. The same had been re-plastered after operation at Ranchi as the bone was dislocated.
3. Moreover they are unwilling to release my wife which had been taken care by Secretary, Govt of Jharkhand.
4. The Doctors & nurses are behaving as if they are doing favours to the patients. I have never seen the Doctors & nurses like this in my entire life.

It is my sincere request to all concern/patients not to visit or recommend to TMH, Jamshedpur.
If any body from management or Hospital authority concern want to debate/discuss I am ready & will be exposed with documentary evidence to the press.

S Murmoo
Sr. Manager
Indian Oil
M-[protected]
1.My brother died of gross, reckless and criminal negligence by a scamster and a licenced quack, Dr. Atul Chhabra employed by Tata Steel at TMH in 2011 . He was then employed as Senior Surgeon-Casualty. My brother had rushed to Emergency Ward late in the night of 20.05.2011 with complaint o[censored]neasiness and chest pain and a family history of death of father from heart attack. My brother's BP was recorded as 150/100 ( high) and his ECG was highly abnormal .But the licenced quack, Dr. Atul Chhabra neither admitted him nor referred him to a cardiologist despite 6 symptoms of heart attack. The scamster quack misdiagnosed the ailment as hyperacidity and asked my brother to return home from emergency ward in the night. My brother suffered a heart attack next day in the morning and died.

My appeal with MCI to revoke the licence of the scamster is pending since 2013. A final decision is still awaited. MCI's 2014 decision of warning and 2016 recommendation to suspend the quack's licence for 6 months was set aside by Delhi High Court in 2017.

Criminal case is pending in Jamshedpur court . Consumer case is in the final stage at NCDRC, New Delhi.

The admission record to MGM Medical College, Jamshedpur shows that the licenced quack was admitted to MBBS course under CBSE 15 % QUOTA on basis of CBSE AIPMT 1989 whereas Ranchi University records his admission under State PMT ( Bihar MADT Exam, 1989) . Do i need to say more ?

1.My brother died of gross, reckless and criminal negligence by a scamster and a licenced quack, Dr. Atul Chhabra employed by Tata Steel at TMH in 2011 . He was then employed as Senior Surgeon-Casualty. My brother had rushed to Emergency Ward late in the night of 20.05.2011 with complaint o[censored]neasiness and chest pain and a family history of death of father from heart attack. My brother's BP was recorded as 150/100 ( high) and his ECG was highly abnormal .But the licenced quack, Dr. Atul Chhabra neither admitted him nor referred him to a cardiologist despite 6 symptoms of heart attack. The scamster quack misdiagnosed the ailment as hyperacidity and asked my brother to return home from emergency ward in the night. My brother suffered a heart attack next day in the morning and died.

My appeal with MCI to revoke the licence of the scamster is pending since 2013. A final decision is still awaited. MCI's 2014 decision of warning and 2016 recommendation to suspend the quack's licence for 6 months was set aside by Delhi High Court in 2017.

Criminal case is pending in Jamshedpur court . Consumer case is in the final stage at NCDRC, New Delhi.

The admission record to MGM Medical College, Jamshedpur shows that the licenced quack was admitted to MBBS course under CBSE 15 % QUOTA on basis of CBSE AIPMT 1989 whereas Ranchi University records his admission under State PMT ( Bihar MADT Exam, 1989) . Do i need to say more ?

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    JAMSHEDPUR
    Jharkhand
    India
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