[Resolved] Tata Sky — TATA SKY HARDLY CARES FOR ITS CUSTOMERS

[Resolved] Tata Sky — TATA SKY HARDLY CARES FOR ITS CUSTOMERS

J joy abraham from Lucknow, Uttar Pradesh

I REALLY DONT THINK TATASKY REALLY CARES FOR ITS CUSTOMERS I HAD PUT IN REQUEST FOR RELOCATION OF CONNECTION FROM AHMEDABAAD TO DELHI I WAS TOLD THEY WOULD COME ON 26/08/09 AT 11am therafter i got a call from the field engineeers that they would be coming by 3.30pm then postponed to 5.30 then ...6.30pm ultimately dint turnup i called up the tatasky customer care section, spoke to the team leaders in hyderabad center, but neither could they give me an answer as why it was not done nor an an assurance that it would be done as i had taken a day off from work all i could know was thatt without informing me the field engioneer Mr. Pandey had rescheduled iit to 27th sep09 and the standard line"we apologize for it" but we cannot rectify our mistake and a series of complaint nos 1-[protected] 1-[protected] 1-[protected] 1-[protected] i think with this experience i would definitely switch to better service providers, maybe BIG TV, DISH TV JOY ABRAHAM http://broadbandforum.in/tata-sky-dth/34868-tata-sky-started-retention-work/2/#p...⇄ Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

shabier

from Hyderabad, Telangana

i in totalty agree with the complaints complait.i am also faceing problem.i got tatasky installed seven months back.and from 8th of this month it went out of order accordingly i registerd complaint.it took me twodays to register it because of no proper response.finaly complaint was registerd on 10th .engineers came and said the box is hanged can not be repaired therefore needs to be replaced. i fail to understand about the durablity of the product by such company claiming lot of consumer friendly slogans.now every time when asked the un reasonable reply is that this product is out of stock.. so how long it will remain out of stock????????????.no reply.my embraracing suitation can be understood when my two small kids wating for there favourite programs at their tv time.