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[Resolved]  Tata Sky Digital TV — RECHARGE VOUCHER

I have purchased a new addon connection of Tatasky satelite TV and purchased 4 recharge vouchers of 2 nos of Rs500 denomination and 2 of Rs 200 Denomination that is total Rs 1400 from the market and had sent them by SMS from my Vodafone that is my Registered Mobile no.with Tatasky.I had to pay Rs 500 for the installation.But when my recharge for february was due I got to know that they had recieved only 3 SMS and told me to check with the service provider that is Vodafone.Vodafone Immediately confirmed that they delivered all 4 SMS to Tatasky No 56633.But Tatasky is confirming only 3 SMS and crediting Rs 900 only to my Account.Now they are claiming that they have bot recieved the 4th SMS while Vodafone is confirming of delivering the same.
So please inform me what should be done as Tatasky is not responding for the same as they are only asking for the 16 digit pin no.
So please try to help me out
Thanking you
Kremple Shah
Tatasky Subscriber ID:[protected]
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Complaint marked as Resolved Aug 13, 2020
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    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    45%
    Complaints
    10079
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    0
    Resolved
    4423
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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