[Resolved] Tata Sky — Non delivery of Cash Back Offer | |||
I have a Tata Sky Connection with ID No. [protected] There was a Scheme announced that in case of order for Tata Sky HD Plus Plus is submitted before 31st Oct. 2011 there will be cash back of Rs. 2000 in my Tatasky Account. I made purchase online on 29th Oct. 2011 and my Citi Bank Card has a debit on the same date. After purchase I went on Tatasky Customercare via Telephone and the agent replied that there is some technical error in receiving your credit so wait for 2 days the moment we will receive amount from Citi Bank we will intimate you and install TataSky++ at your residence. After 3 days a person came and installed new instrument and he said you will get the offer in your tatasky account in a weeks time. There was no credit given to us. when I made a complain at the customercare of TATA Sky, They denied that I am not eligible and they have checked there records. How can this be possible that any body can come and install an instrument without any payment to him. I am submitting my Credit Card Statement stating the date of purchase. Kindly check the matter and get me my legitimate claim. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Tata Sky — No Delivery
Dear Sir,I purchased tatasky unit on Aug 25th, 2009. The details are as under:
Tata Sky transaction ID : DS[protected]
BillDesk transaction ID : MSBI[protected]
Bank transaction ID : IG10281717
I have not received tata sky unit/any call (information) till date. I am sorry to mention that this behavior was not expected. I did called their help line five times and talked to them (each time I had to wait for more than 20 minutes keeping my phone hold and thus increasing my phone bill). In addition. I was told that I would be receiving tata sky unit next day (every one lied and provided wrong information - thus misguided me). I request you to kindly help e in canceling my purchase order and deposit back debited amount in my bank immediately. No customer like this sort of mental harassment and fooling up. This is an unethical business practice.
Thanking You
Dr. Akshay Dvivedi
Mobile No. [protected]
Tata Sky has a very quick and efficient installation process. I suggest that you talk to other people who have installed tata sky. Most people I know of, have had their TS installed the very next day. I suspect there must have been some issue somewhere. I suggest that you use Tata sky first and then see how good it is. I am sure you will enjoy it.
I could not attach pdf file kindly let me know how can I send you copy of my card statement
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Tata Sky recharge voucher — No delivery
I had ordered Recharge Vouchers for Tatasky DTH Service on 7FEB2007.The voucher details have not been delivered as yet on 12FEB2007 even after repeated followup
Order No.[protected] dated 7 FEB 2007