[Resolved]  Tata Tele Services — wrong billing

Address:

Haridwar, Uttarakhand

hello sir ,
i was a postpaid user of tata docomo in roorkee . they disconnected my connection without any notice or without any valid reason on dec 20th 2012, and after repeated calls and visits to the customer care they reactivated it on 1st of january . and they billed me for total amount and when i asked them repeatedly to correct the bill . all i get is a reply of saying that they had billed me correctly . and they gave me a pre restriction alert in the month of feb. and i asked them to rectify the bill and then i ll pay the bill but still they didnt give me a good response. and below is the mail i sent to them .

(To
> Concerned Authority,
> I m a loyal customer ([protected]) to tata docomo from last 3 years and I
> migrated to postpaid 4 months back. And I took 899 plan nd black berry 399
> and sms pack 49 , my connection was disconnected on 20th dec 2012 without
> any prior notice and without any legitimate reason and has been
> reactivated on 1st of jan 2013 after so many complaints. adding all my
> plans it becomes 30per day for 899 and 13.3 per day for 399 bb plan and
> 1.63 per day for 49 pack . Adding all these it becomes 44.93 per day and
> 494.26 for 11 days ( period of disconnection) and a service tax of 12.36
> for 494.26 which is 61.090 and total amount is Rs. 555.35 ) apart from that they billed me for the next month also even though i didnt use it . and they keep increasing the bill with fine and it became 3439 as of now . i m ready to pay the bill if they had billed me correctly . and i repetedly ask them to rectify it but still they are not giving positive response . i ll be glad i[censored] solve the problem . i dont want to abscond the bill . since i used the services but i ll only pay for which i used and i dont want to pay the unused amounts which they are levying on me . and this is one of the complaint no of one the mail (M[protected]