Tata Teleservices — disconnection of 3g dongle

Address:Dharwad, Karnataka

,


Dear Sir,

With reference to the above we had applied for disconnection of tata photon nos [protected] & [protected] on dec 27.12.2012 at hubli office even we have cleared all the dues, then we even sent request mail to the customer care on dated 28.12.2012. we got a reply for that on 28.12.2012 reference number for the same is[protected] &[protected]. But till date there is no action taken we even spoken to the customer care they assured us that both the connections has been disconnected and we will not receive bills in future, we even went personally to your office they also assured the same. But nothing has been changed they are sending us the monthly bill and sending persons for recovery of bill this is completely ridiculous. Hence we request you to kindly take the necessary action immediately as the Matter is Most Urgent; otherwise we are forced to go to TRAI/ Consumer Forum in this regard.

Kindly do the needful

Thanks and Regards
For, Koromandal Refractories Pvt Ltd



Uttam Jain
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Tata Teleservices Ltd — Regarding Disconnection

Dear Sir/Madam

With reference to the above we had applied for disconnection of tata photon nos [protected] & [protected] on dec 27.12.2012 at hubli office even we have cleared all the dues, then we even sent request mail to the customer care on dated 28.12.2012. we got a reply for that on 28.12.2012 reference number for the same is[protected] &[protected]. But till date there is no action taken we even spoken to the customer care they assured us that both the connections has been disconnected and we will not receive bills in future, we even went personally to your office they also assured the same. But nothing has been changed they are sending us the monthly bill and sending persons for recovery of bill this is completely ridiculous. Hence we request you to kindly take the necessary action immediately as the Matter is Most Urgent; otherwise we are forced to go to TRAI/ Consumer Forum in this regard.

Kindly do the needful

Thanks and Regards
For, Koromandal Refractories Pvt Ltd



Uttam Jain
Dear Uttam,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Jain,

We tried to speak to you to understand your concerns regarding billing. However, we are unable to contact you, since your call was not answered.

We would like to inform you that we have forwarded your complaint regarding billing to concern team. Hence we request you to bear with us within the interim.


Thanks and Regards,
Customer Care
Tata Docomo.

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