Tata Teleservices Ltd — WELCOME TUNES SERVICE | |||
I am using post paid no of Tata teleservices CDMA with mobile no [protected].This no is in DND list. On 2nd of July 2010 my cell no got sms that "you have been subscribed to welcome tunes and the services will be activated in next 5 hours.You have been charged Rs. 30 for 30 days".I called Tata postpaid customer care and asked for this sms. They told me that you have been subscribed through OBD call(Out bound dialing) but I have not received any OBD call from TATA end and I can not received such calls as my cell no is in dnd list.Later on my complaints they have deactivated my welcome tones though I have not asked them to do this as i want to highlight with consumer court. So how come they have made me subscriber of this service.I am educated person and working in telcome domain so I know the ground realities of such issue where telecommunication company are making fake subscription for their revenue without considering end user's situation.They are be fooling their innocent customer and grasping their hard earned money. I need justice for this. Was this information helpful? | |||
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TATA TELESERVICES LIMITED — Refusal of Service
I am a Tata Photon datacard customer. My account number is[protected]. Along with my bill dated 2 August 2011 I received a pamphlet offering a free Tata Indicom mobile connection. When I went to claim this offer, I was told by Srinivas, the sales officer at the Bangalore Office, that this was an old offer, not valid now. It was only on my insistence that I had received the offer four days ago and it could not be invalid that Suresh, the supervisor, agreed to grant the connection. Then they insisted that I also need to buy a handset for Rs.1,300/-. It took another three visits to finally get only the SIM card. I was told that the number would be activated in 24 hours. It has now been 168 hours, the number is still not active. I had opted for the connection due to a good experience with my Tata Photon connection. I was also planning to migrate my Airtel Blackberry connection to Tata Teleservices. However, my terrible experience with this new connection has spoiled my trust in the Tata brand.