Tata Teleservices Maharastra Limited — Very low speed | |||||
I had purchased a tata photon plus 3G with number [protected] in mumbai on 13th Jun 2013 and the speed which was getting was 0.07Mbps Almost 75% of my data was unused and it will expire in another 3 days. I had called to even customer care few times and the response which i got was "cal us after 2 hrs"( at 10 pm night).......Even today also, i visited the tata docomo office in Andheri West, they werent able to identify the issue and speaking very rudely. So please take necessary against them Was this information helpful? | |||||
 4 Comments | |||||
Comments
Dear Mr. Asharam Dube,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing vide docket number[protected].
Hence, according to your given complaint we regret to inform you that the speed remains same for your Tata Photon Dongle.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint bearing vide docket number[protected].
Hence, according to your given complaint we regret to inform you that the speed remains same for your Tata Photon Dongle.
For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.
Dear Mr. Venukishore,
As discussed over call, we would like to inform you that our team is working on your concern. We have accorded it top priority and are expressly working towards resolving it at the earliest. We shall revert to you in next 2 working days.
Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed over call, we would like to inform you that our team is working on your concern. We have accorded it top priority and are expressly working towards resolving it at the earliest. We shall revert to you in next 2 working days.
Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
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A, E & F Blocks, Voltas Premises, T. B. Kadam Marg, Chinchpokli, Mumbai, Maharashtra, India - 400033
Tata Photon Plus — Very Slow Speed in Andheri
Account No.-[protected]Name - Asharam Dube
Contact No.[protected]
Dear sir,
while taking Tata Photon dongle, I was assured that i will get a speed of 3.1 mbps however i am getting speed of only 0.28 mbps which is unbearable.
i lodged omplaint vide docket number[protected]. company engineer comes but complain remain unresolved and in between i got call from Tata Photon that speed will remain same but failed to resolved the problem.on 26.12.2011 i got mail stating my complain is resolved without resolving complain. in Mail they write that "Hope you are satisfied." kindly look into this and resolve my problem otherwise pay my advance rent taken from me if Tata Photon can not give assured speed.